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Below are the top knowledge base articles for the month of April 2024.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 6082 - inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1532 - NCC Health Check: inode_usage_check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD,

Below are new knowledge base articles published on the week of April 28-May 4, 2024.KB 15570 - Alert - A300442 - RecoveryPlanFailedToReleaseAssignedIpFromProtectedVM KB 16156 - Unable to update Distributed vSwitch due to orphaned VM KB 16409 - 3rd party snapshot fails when network segment is enabled with the error "INTERNAL ERROR" KB 16422 - NDB - Remove Database server VM fails at 0% with "Operation failure detected. Execution ended abruptly without updating status."

So I was wondering what Akbor actually did here.  In the reply he says he just, “This is now resolved, I used edit-zeus to set state.”Is there a set of instructions or some sort of helpful advice for what he meant by edit-zeus?  I tried poking around but it seemed pretty dangerous for a linux noob like myself LoL Thanks for any help you can give,                                                        Brian  Removing failed node 2 months ago 1 reply 52 views Hi everyone,We had an issue with SATADOM on of the nodes, which has been replaced.  Unfortunately, we had to rebuild the CVM as well as they hypervisor and now need to add the rebuilt node back to the cluster.

Below are new knowledge base articles published on the week of April 21-27, 2024.KB 15853 - Lenovo HX3331 nodes shown as HX3330 in Prism KB 16453 - NICs remain down after an AHV Host reboot due to Network service not set to auto-start with the Host KB 16680 - Flow Network Security (FNS) security policy page in PC loads with "Failed to Fetch" error for VPC enabled environments KB 16692 - Cluster QuickAccess may not function properly for users assigned Custom roles

Is there a way to fetch the efficiency state for VMs (Bully, Over Provisioned, Constrained, Inactive VM, Good) using API requests?"

Just wondering if anyone knows if there are any documented instances of someone being able to successfully re-inject the VirtIO drivers into a UEFI-based Windows VM?  At first, we thought it was just a VMware problem, but then we had the same issue happen on a native-AHV VM.  The VM operates normally for weeks, with regular reboots, but randomly after a reboot, it bluescreens with an "Inaccessible Boot Device" error.We haven't found a single "solution" that has actually fixed the problem.  We can get the VM to boot into recovery mode, but none of the recovery options work.  If we manually load up VirtIO driver from the command prompt (drvload vioscsi.inf) we can regain access to our drives, but adding the driver to the boot image via DISM does not help (dism /image:c:\ /add-driver /driver:vioscsi.inf).  The server reboots to the same blue screen.SFC doesn't help, neither do the standard bootrec options (i.e. bootrec /fixmbr, bootrec /fixboot, bootrec /rebuildbcd

Hello Guys I have a plan to refreshment nutanix from G5 to G8 or G9but I have a question. Can I add node G8 or G9 to cluster G5?So that I can migrate VMs completely before upgrading. Please, someone with experience, please advise me.Thank you 

Below are new knowledge base articles published on the week of April 14-20, 2024.KB 15818 - Expand cluster pre-check: test_nci_low_endurance_check KB 16490 - Cluster intermittently reports lack of Rack Fault Tolerance KB 16516 - NDB - Troubleshooting Windows AG Cluster Provisioning Failures KB 16541 - Witness VM password reset KB 16544 - kubectl top error: metrics not available yet

Hello,I wanted to know what is the oldest version of Nutanix that supports Linux kernel version 3.5.  Also, if there is any way that I could get an iso installer for that version so that I can review, that would be extremely helpful.  I’m trying to determine what version of a particular software will work with Nutanix and that software supports Linux kernal verison 3.5 and greater.  Thanks in advance for the help!Matt White

Below are the top knowledge base articles for the month of March 2024.KB 6082 - inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1532 - NCC Health Check: inode_usage_check KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD,

Below are new knowledge base articles published on the week of April 7-13, 2024.KB 15210 - Nutanix Files: REST API user creation fails for AD user with "Request failed with status code 500" KB 16052 - AAG DB provision might fail if Active Directory Sites and Services configuration is inaccurate KB 16205 - Networking: Nutanix AOS and Juniper QFX Configuration Considerations KB 16457 - Nutanix Files : Rubrik backups for Nutanix distributed shares may fail due to DNS misconfiguration

Hi all,I have installed and configured in servicenow, but when I launch the blueprint and catalog it does not go to nutanix application.  

Below are new knowledge base articles published on the week of March 10-16, 2024.KB 14768 - Issue while downloading Cluster Summary File KB 15843 - NDB - Discovery Script to Collect Host and Oracle Database Configuration details KB 15916 - Alert - A130399, A130400 - FailoverTriggeredForDecoupledVM, FailoverTriggeredForDecoupledVG KB 16259 - Nutanix Files - List quota usage for files written by a user in a given share KB 16284

I am new to this and to Nutanix. I am trying to create an SMTP Alert fro when any user logs into the cluster. I have SMTP configured and the test email has been successful, but when creating manual rules I get no alerts. To be honest I am getting no alerts period at this point.

Below are new knowledge base articles published on the week of March 3-9, 2024.KB 16144 - Nutanix Files - "Server has no Shares" error in PC UI due to incomplete IDF sync KB 16191 - Windows VM BSOD after installing NVIDIA GPU driver KB 16213 - VM time zone defaults to UTC after Move migration KB 16257 - Application (stateful or stateless) crashing after restoring application snapshot on target cluster due to OCP permission issue

There's a security issueI think we should use a KEY-based approach when approaching CVM and AHV.I registered KEY and set lockdown mode, but from AHV to nutanix accountYou can access it, but the root account does not.Is it only available on the original Nutanix account?

Below are the top knowledge base articles for the month of February 2024.KB 6082 - inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 1532 - NCC Health Check: inode_usage_check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 6945 - How Up

Below are new knowledge base articles published on the week of February 25-March 2, 2024.KB 14597 - Operation failed. Reason: Repository Image Module File Server failed with error: 'Exception metadata shasum did not match expected sign.' KB 15970 - NDB -Oracle DBVM upgrade failing due to invalid literal for int() with base 10: 2,93g KB 16241 - Nutanix Files: Move Smart DR configuration from one PC to multi PC KB 16298 - DR | "Revert" workflow to restore the existing entity via Recovery Point will fail for secure boot or UEFI Enabled VMs

Incase anyone trying to figure out how to use Nutanix API + #Powershell together, check out the article below for a step-by-step guide!!!https://www.linkedin.com/pulse/connect-nutanix-apis-using-powershell-sandeep-melepunathil-fvxwe/?trackingId=FEgITCe5RPKYYZoglNe0Lw%3D%3D

A disk failed at one node and replaced the disk.I'm trying to restart with CVM and connect to SSHAuthentication continues to fail.Node is in maintenance mode.An SSH key was created to connect without a password, but the node is not connected through the key.Is there another way to connect to a single mode like regular Linux?Or is there a way to create a new CVM?

Below are new knowledge base articles published on the week of February 18-24, 2024.KB 14759 - Nutanix Database Service - Clone refreshes and log catchups failing due to index out of bounds errors KB 16171 - SQL Server Pre-requisites for provisioning and registration of Database servers and databases KB 16181 - CSV Export Does not have the Desired Fields KB 16197 - Dell XC nodes load cpupower frequency-info instead of intel_pstate

Hello!A few years ago, there was a topic raised about this issue, but I would like to confirm if there are any current issues.I am currently using version 5.20 of AOS and it was confirmed that the installation was done with RF3 two years ago.I would like to change this to RF2. I know that it is not possible to change the FT, but I only want to change the part related to Storage.It seems that the command ncli ctr edit rf=2 id=container_ID can be used for this purpose.When making the change, do Nutanix ManagementShare and SelfServiceContainer also need to be changed?Will there be any impact on the service during the change?

Below are new knowledge base articles published on the week of February 11-17, 2024.KB 15584 - Upgrading MSP services failed as part of PC upgrade with the error "Cannot complete login due to an incorrect user name or password" KB 15877 - 3rd Party Backup snapshot fails for Volume Groups protected under Leap (protection policy) KB 15997 - Prism Central Security Dashboard is unavailable on NC2 Clusters KB 16142 - NDB - MSSQL DB failing a snapshot due to "VSS_E_INVALID_XML_DOCUMENT"

Below are new knowledge base articles published on the week of February 4-10, 2024.KB 16055 - Updating eScript Tasks and Variables of Python 2 to Python 3 Using Self-Service DSL KB 16177 - Prism Central not associated with the Object Store KB 16186 - List of vGPUs in Self-Service Blueprint Canvas can take a long time to load or fail intermittently KB 16201 - Juniper EX4300-48MP Switch triggers random Host disconnects KB 16206

Hi,I have an issue when i try to remove an image of an ISO on my Nutanix :attribute app blueprint template not setCould you help me to remove this ISO please?Thanks