Dear Nutanix Support Team,
I recently purchased a used Nutanix server, and I am currently facing an issue accessing the Support Portal. Upon attempting to log in, I was prompted to enter a serial number, service tag, or software registration ID. Unfortunately, as this is a second-hand purchase, I do not have the original order fulfillment email or access to the necessary information.
I kindly request your assistance with the following:
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Activating my access to the Support Portal for this Nutanix server.
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Initiating the process for transferring ownership and support entitlements to my account.
I am happy to provide any necessary details, including the serial number, proof of purchase, and company information, to verify my ownership and facilitate this request.
Please let me know the steps I should follow or any additional information you require to resolve this matter.
Thank you for your time and support.
