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Hyper-V Collector output causing error on import

  • 15 September 2021
  • 2 replies
  • 88 views

Collector 3.5.1, Windows version.

 

The customer has collected the data from a 2-node Hyper-V cluster and I can open the excel and browse through it - it looks right to me, I see all the VMs etc.

 

When I try and import into sizer, I get “Some unknown error occurred”.  Any ideas?  There’s nothing particularly strange or unusual in the data that I can think of.  In the meantime I will probably try and manually add the equivalent workload.

 

Thanks,

 

Allan.

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Best answer by Parvinder 15 September 2021, 16:17

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2 replies

Please share the excel with us over email. email id is : sizerhelp@nutanix.com

Userlevel 1

@AWatkins alternatively, if you are using Collector Portal, you can export the Collector Project  to Sizer.

You can report issues in Collector via this Google Form - https://forms.gle/FxfRRcCEfyyo6dBFA

Other useful resources: 

Collector FAQ page

Collector Videos available on YouTube

Thanks,

Arun