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Production and test failover subnets are not shown : message 'no options available' is displayed

  • April 29, 2022
  • 1 reply
  • 187 views
A
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  • Ange
  • Trailblazer
  • 13 replies

I am configuring Leap on 2 remote clusters running AHV and I have performed the following :

  • Deployed Prism Central on each cluster
  • Enabled Nutanix Leap on each AZ
  • Paired the 2 clusters successfully
  • Created Protection Policies and replicated some VMs (it works properly as I am able to manually perform a restore on the target cluster)

When creating a recovery plan, on network settings page, production and test failover subnets (for the remote site) are not shown and a message 'no options available' is displayed in the GUI.

Please see below :

 

 

Do you have an idea of what is wrong ? Is there anything missing ?

Thanks.

Best answer by Ange

Hello All,

 

I found out this is an issue related to the version pc.2021.9.0.5 of Prism Central, released on Mar 29, 2022.
Nutanix shared a workaround to fix it : https://portal.nutanix.com/page/documents/kbs/details?targetId=kA07V000000LZLISA4; but, I personaly find this very complicated

From the Support portal, in the Downloads Section, we can see the following about the version pc.2021.9.0.5 of Prism Central 

 

So, I think the best way is to upgrade to the new version of PC (pcxxxxxxx) released on Apr 11, 2022.


I have performed the Upgrade to this version and it works fine, the issue is no more present, I am able to see the production and test failover subnets for the remote site.

 

Thanks.

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A
Forum|alt.badge.img+1
  • Ange
  • Author
  • Trailblazer
  • 13 replies
  • Answer
  • April 30, 2022

Hello All,

 

I found out this is an issue related to the version pc.2021.9.0.5 of Prism Central, released on Mar 29, 2022.
Nutanix shared a workaround to fix it : https://portal.nutanix.com/page/documents/kbs/details?targetId=kA07V000000LZLISA4; but, I personaly find this very complicated

From the Support portal, in the Downloads Section, we can see the following about the version pc.2021.9.0.5 of Prism Central 

 

So, I think the best way is to upgrade to the new version of PC (pcxxxxxxx) released on Apr 11, 2022.


I have performed the Upgrade to this version and it works fine, the issue is no more present, I am able to see the production and test failover subnets for the remote site.

 

Thanks.

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