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QoS and other VM Options not visible in menu


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After upgrading to the latest Prism Central, AOS, and AHV versions, I wanted to check out the storage QoS options. But after looking all over, I could not find where to do this. I asked one of my fellow Nutanix adminstrators who has the same access as I do to the same resources and he showed me where the settings can be configured. However, I don’t have this option (and a few others) when logged in with my account. Not even with the Prism Admin account. I’ve tried different browsers, clearing browser cache, different computers. Nothing. Any ideas why I can’t see these options?

Best answer by DenaliDan

I forgot I posted this here but this has been resolved. The issue is with the poor menu design. There can be a scroll bar inside a scroll bar when the menu drops down. In other words, the bottom-most menu items aren’t visible unless you position your mouse just perfectly next to the visible scroll bar. You’ll then see inner scroll bar and able to scroll down to see other menus. 

This took many hours of remote support and then more time after being escalated to Dev. It was really quite surprising that Support was not aware of this. 

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3 replies

Neel Kotak
Nutanix Employee
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  • Nutanix Employee
  • 96 replies
  • June 25, 2020

Hi @DenaliDan  May I know to which Prism Central version you upgraded?  Also please share the option name which you are looking for?

 

Here is the latest 5.17 Prism Central Guide for reference

https://portal.nutanix.com/page/documents/details/?targetId=Prism-Central-Guide-Prism-v5_17:Prism-Central-Guide-Prism-v5_17


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  • Author
  • Adventurer
  • 5 replies
  • Answer
  • June 25, 2020

I forgot I posted this here but this has been resolved. The issue is with the poor menu design. There can be a scroll bar inside a scroll bar when the menu drops down. In other words, the bottom-most menu items aren’t visible unless you position your mouse just perfectly next to the visible scroll bar. You’ll then see inner scroll bar and able to scroll down to see other menus. 

This took many hours of remote support and then more time after being escalated to Dev. It was really quite surprising that Support was not aware of this. 


Neel Kotak
Nutanix Employee
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  • Nutanix Employee
  • 96 replies
  • June 25, 2020

Thank you @DenaliDan  for confirmation and sharing the solution.  If this is an issue is resolved please mark this thread as solved by pressing “Best Answer”