Please fix the NCC Check for I9-9900 CPU after upgrade | Nutanix Community
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Please fix the NCC Check for I9-9900 CPU after upgrade

  • February 11, 2020
  • 1 reply
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mshanley
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3 Identical pc's P300 Lenovo running I-9900 Cpu's

error back saying non intel CPU

Best answer by Stalin.Stepin

Hi @mshanley. Thanks for reaching out to us and yes, support reads the posts users post on this community :)

To fix this, I request you to kindly open a case with us so that we can collect a few more information and raise a bug with engineering to get this fixed. Kindly upload the output of the following commands to the case as well while opening the ticket.
 

NCC command:
 

# ncc health_checks run_all
# ncc hardware_info show_hardware_info
# ncli host ls
# ncli ru ls
# ncli ms ls
# ncli cluster info


If we have a similar setup as yours, we shall try reproducing the issue internally and will release the fix ASAP.

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Nutanix Employee
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  • Stalin.StepinNutanix Employee
  • Nutanix Employee
  • 9 replies
  • Answer
  • February 12, 2020

Hi @mshanley. Thanks for reaching out to us and yes, support reads the posts users post on this community :)

To fix this, I request you to kindly open a case with us so that we can collect a few more information and raise a bug with engineering to get this fixed. Kindly upload the output of the following commands to the case as well while opening the ticket.
 

NCC command:
 

# ncc health_checks run_all
# ncc hardware_info show_hardware_info
# ncli host ls
# ncli ru ls
# ncli ms ls
# ncli cluster info


If we have a similar setup as yours, we shall try reproducing the issue internally and will release the fix ASAP.

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