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Xtract Error: Snapshot hierarchy is too deep..

  • 25 February 2019
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Hi everyone,

I tried to setup lab for migrade UVM from ESXi 6.5 to AHV 5.10 using Xtract VM.

After data seeding completed I select to cutover VM. However, migration was failed with error "Failed to create VM snapshot 'XTRACT-VMSnap-31'. Error: Snapshot hierarchy is too deep.."

So, I've checked in snapshot manager and found many snapshot was create by Xtract tools.

Does anyone face this issue before? How did you solve this problem?

Thank you.

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Best answer by jlaunier 11 June 2019, 18:16

@kovitking The product behavior is to only retain two snapshots at any time. Can you open a support ticket about this? One of our engineers would be happy to look into this.
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@kovitking The product behavior is to only retain two snapshots at any time. Can you open a support ticket about this? One of our engineers would be happy to look into this.