This post was authored by Sachin Chheda, Senior Director, Customer Advocacy

Thank you, Copenhagen for playing host to our 2019 .NEXT Europe user conference in October. I know a few weeks have passed since the conference, but I had this feeling that I had to put in words--how fantastic it is to see the Nutanix community, the .NEXT conference (and our install base) grow. We have come a long way from the humble beginnings of several hundred attendees the inaugural .NEXT Europe in Vienna just a few years ago. The AC Bella Center in Copenhagen welcomed over 4,100 attendees—making it one of the largest gatherings of professionals focused on IT infrastructure and hybrid clouds in Europe.

What struck me about this year’s conference was the fact that Nutanix has a lot in common with Copenhagen and Denmark. This became crystal clear on my ride to the airport. As I got talking with the taxi driver, he shared a surprisingly simple reason as to why his fellow Danes were so happy and satisfied. Denmark gives them what they need to be successful. This was exactly what I heard many times over from customers and partners at the conference.

Committed to our Customer’s Success and Delight

Whether we are talking world-class global organizations like Vodafone and Société Generale or highly nimble and dynamic businesses like Warba Bank and JamboPaya1], Nutanix customers are taking advantage of our HCI and Enterprise Cloud technologies as well as our legendary support and services.

In numerous .NEXT sessions ranging from technology deep dives to best practices on different applications, Nutanix customers shared how they are shifting their focus away from lower-level operational tasks and instead focusing on solutions for their internal or external customers. Nutanix’s SVP of Product and Solution Marketing Monica Kumar and Nutanix general managers for EUC, Databases and IoT businesses also spoke about this topic in detail the day 2 keynote aptly titled “The Story of Delight” (read more in Monica’s LinkedIn post here).

Helping customers get the most out of their Nutanix environments is also a reason why we have been heavily investing in customer success as a whole. This includes a continued focus on building out reference architectures, best practices, and application blueprints to demystify deploying and managing a wide range of workloads. Additionally, Nutanix has been investing in building teams focused on functions ranging from cloud economists to technical account management to consulting organizations to customer success. All with the intent to help our customers get the most of their investment and be successful.

As one of the grey hairs (in Nutanix years) at the company, I have seen the investment in customer success maintain our customer intimacy as we grow to tens of thousands of customers.

Show Announcements

Coming back to the .NEXT conference, my colleague Chris Kingdon has put together an excellent summary of all the .NEXT Europe news and keynotes. You can start by checking out all the .NEXT 2019 Europe Announcements or go through the major news one-by-one:

• HPE and Nutanix Global Partnership (available today)
• Nutanix & ServiceNow IT Automation (available today)
• Wipro VirtuaDesk Appliance: Powered by Nutanix (available today)
• Nutanix Insights: Predictive Health & Support Automation (futures; contact your Nutanix rep to get on the early access list)

DAY 1 – Opening Keynote

An information and action-packed session with Dheeraj Pandey (CEO), Rajiv Mirani (CTO), Nutanix & industry partners, customer advocates as well as special guest speakers.

Day 2 – AM Keynote

Our community manager Angelo Luciani and our .NEXT team have put the conference from all the different sessions from both Copenhagen and Anaheim on our next.nutanix.com community site. You can browse through the content here -- https://next.nutanix.com/next-conference-2019-73 including some of my favorite sessions like Architecting SQL Server for Performance and Availability, One-Click Kubernetes Deployment with Nutanix Karbon, Expert Advice for Running High Performance Applications on Nutanix, and Implementing Nutanix at Enterprise-Scale.

Questions or comments? We’d love to hear from you. Continue the conversation at our Nutanix NEXT online community (https://next.nutanix.com).

Forward Looking Statements

This blog includes forward-looking statements concerning our plans and expectations relating to new product features and technology that are under development, including Nutanix Insights, the capabilities of such product features and technology and our plans to release product features and technology in future releases. These forward-looking statements are not historical facts, and instead are based on our current expectations, estimates, opinions and beliefs. The accuracy of such forward-looking statements depends upon future events, and involves risks, uncertainties and other factors beyond our control that may cause these statements to be inaccurate and cause our actual results, performance or achievements to differ materially and adversely from those anticipated or implied by such statements, including, among others: the introduction, or acceleration of adoption of, competing solutions, including public cloud infrastructure; a shift in industry or competitive dynamics or customer demand; and other risks detailed in our Annual Report on Form 10-K for the fiscal year ended July 31, 2019, filed with the Securities and Exchange Commission, or SEC, on September 24, 2019. Our SEC filings are available on the Investor Relations section of the company’s website at ir.nutanix.com and on the SEC’s website at www.sec.gov. These forward-looking statements speak only as of the date of this blog and, except as required by law, we assume no obligation to update forward-looking statements to reflect actual results or subsequent events or circumstances.

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