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Rubrik backup errors

  • February 10, 2025
  • 1 reply
  • 40 views

bacjac38

Scheduled Rubrik Nutanix backups fail with an Internal server error similar to this link: Nutanix backup fail with "ENTITY_READ_ERROR" and "Reason: Internal error."

Has anyone had success resolving this error? 

I was able to get a manual snapshot by changing the snapshot type from Automatic to Crash Consistent, then put the vm back into the SLA but it failed again with a different error: "Failed to get changed regions for snapshot_file_path" but one thing at a time for now in the Rubrik console and there are no issues on the CDM as a protected VM.

This topic has been closed for comments

if this is a new setup, I suggest you open a case for this issue and update us as well with your solution.