Forgot keys

  • 4 January 2024
  • 3 replies

Dear Everyone

I’m enabled Cluster lockdown on cluster and forgot the public key to access the CVM,

and too can’t access the Prism to replace the public key , and can’t access the CVM by password because Cluster lockdown is enabled.

Please support me to access the CVM or recovery the Key , regenerate the key by host.


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3 replies

Userlevel 6
Badge +8

Can you login into Prism Element? There you can add new keys. 


Userlevel 5
Badge +6

You need to contact Nutanix support

Dear @JeroenTielen ,


The prism service is down and can’t login to it, if you had any workaround to login CVM by host will appreciate that.


Best Regards