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Forget Password to Nutanix Cluster

  • Nov 29, 2023 2:58 AM UTC
  • 2 replies
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Hi guys, i have a scenario here.

 

An Admin forget the password and unable to access to both Prism and CLI.

What should he do to regain access to the cluster?

 

I understand if you have access to either one of Prism or CLI, you can reset the password, but what if both unable to access?

Best answer by qamarabbas

Linux password recover method might works but I would recommend to involve Nutanix Support in this matter to avoid any data loss / downtime.

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2 replies

JeroenTielen
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Is logging in with a domain account not possible either? 

Is there a public key uploaded for SSH access? If so, connect with the corresponding private key via ssh.  


qamarabbas
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  • Nov 30, 2023 2:04 PM UTC

Linux password recover method might works but I would recommend to involve Nutanix Support in this matter to avoid any data loss / downtime.