Forget Password to Nutanix Cluster | Nutanix Community
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Hi guys, i have a scenario here.

 

An Admin forget the password and unable to access to both Prism and CLI.

What should he do to regain access to the cluster?

 

I understand if you have access to either one of Prism or CLI, you can reset the password, but what if both unable to access?

Is logging in with a domain account not possible either? 

Is there a public key uploaded for SSH access? If so, connect with the corresponding private key via ssh.  


Linux password recover method might works but I would recommend to involve Nutanix Support in this matter to avoid any data loss / downtime.