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Licensing for Nutanix Calm or Self-service

  • April 27, 2026
  • 6 replies
  • 25 views

Daniel Martinez
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Hi

A customer has asked me to deploy nutanix secure snapshots. So to deploy that feature I have to use “approval policies” wich at the same time requests calm or self-service…

This customer only has this licensing:

  • NCI Pro +  Advanced Replication add-on (he is using metro-sync)
  • NUS Pro

Im not able to find if he has enought licensing level to deploy calm or self-service. Can you please help me?

thanks

Best answer by jarrodl

Hi

A customer has asked me to deploy nutanix secure snapshots. So to deploy that feature I have to use “approval policies” wich at the same time requests calm or self-service…

This customer only has this licensing:

  • NCI Pro +  Advanced Replication add-on (he is using metro-sync)
  • NUS Pro

Im not able to find if he has enought licensing level to deploy calm or self-service. Can you please help me?

thanks

This is what I use when it comes to licensing https://www.nutanix.com/products/cloud-platform/software-options

Self Service is under the NCM Bundle.
You would need to get a NCM License, don’t quote me but if I recall correctly Nutanix does allow you to bundle NCI and NCM. 

6 replies

jarrodl
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  • Outrider
  • Answer
  • April 27, 2026

Hi

A customer has asked me to deploy nutanix secure snapshots. So to deploy that feature I have to use “approval policies” wich at the same time requests calm or self-service…

This customer only has this licensing:

  • NCI Pro +  Advanced Replication add-on (he is using metro-sync)
  • NUS Pro

Im not able to find if he has enought licensing level to deploy calm or self-service. Can you please help me?

thanks

This is what I use when it comes to licensing https://www.nutanix.com/products/cloud-platform/software-options

Self Service is under the NCM Bundle.
You would need to get a NCM License, don’t quote me but if I recall correctly Nutanix does allow you to bundle NCI and NCM. 


Daniel Martinez
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Thanks! Based on that link NCM is requested and the customer doen’t have it so he should ask for it to the sales team.


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please correct me if I am mistaken, when you have Prism central (that means you already have at least NCM starter) without NCM starter, you will not be able to add clusters to your Prism central.


Daniel Martinez
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please correct me if I am mistaken, when you have Prism central (that means you already have at least NCM starter) without NCM starter, you will not be able to add clusters to your Prism central.


I will ask the sales teams, but meanwhile when I check the customer availeble licensing from his Prism central he only has:

  • NCI Pro
  • NCI Advanced rreplication
  • NUS Pro

NCM is not mentioned anywhere.. 


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for licensing, always refer to customer Nutanix portal.

login with customer email to my.nutanix.com and go to licensing section.you will see all available licenses in there.
which version of Prism central your customer has?
 


Daniel Martinez
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for licensing, always refer to customer Nutanix portal.

login with customer email to my.nutanix.com and go to licensing section.you will see all available licenses in there.
which version of Prism central your customer has?
 

I will ask the customer to check that and I will provide the answer