Slow logon to Prism interface after upgrade to 4.5.0.2 | Nutanix Community
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Slow logon to Prism interface after upgrade to 4.5.0.2

  • November 16, 2015
  • 3 replies
  • 1289 views

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Hi,

We have recently upgraded our Nutanix cluster from 4.0.3 to 4.5.0.2 and are noticing slower logons to the Prism interface. Before the upgrade this was almost instant while now it might take up to 10 seconds. Has anyone had the same experience?

Best answer by dboden

After a remote session with Nutanix support it looks like since 4.5 the LDAP lookups in Active Directory are recursive by default. In 4.1.3 this was non-recursive by default.

Using ncli we have now changed the authentication settings to force non-recursive LDAP lookups which solved the problem.
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3 replies

cbrown
Nutanix Employee
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  • Nutanix Employee
  • 24 replies
  • November 19, 2015
Hi 

I would recommend opening up a support case so we can investigate - I haven't personally seen an increase in login times after upgrading, but we can investigate the situation better live and see why they are taking longer.

Thanks!

Jon
Nutanix Employee
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  • Nutanix Employee
  • 569 replies
  • November 20, 2015
Agreed, please open a ticket at portal.nutanix.com and have the support team take a look.

Jon

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  • Author
  • Adventurer
  • 8 replies
  • Answer
  • November 24, 2015
After a remote session with Nutanix support it looks like since 4.5 the LDAP lookups in Active Directory are recursive by default. In 4.1.3 this was non-recursive by default.

Using ncli we have now changed the authentication settings to force non-recursive LDAP lookups which solved the problem.