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Medusa Down - Found Cassandra data files with future modify time


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I have this same error on 3 nodes - I have checked networking / Time and connectivity and it all seems ok. Running ncc health checks on different services gives me a range of things to check. Not sure where to start with this.

The Hosts are Hyper-V.

Best answer by Jon

Step #1 is file a support ticket pronto, and we'll get on a webex and hammer this out for you.
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5 replies

Jon
Nutanix Employee
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  • Nutanix Employee
  • 569 replies
  • Answer
  • August 2, 2016
Step #1 is file a support ticket pronto, and we'll get on a webex and hammer this out for you.

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  • Trailblazer
  • 15 replies
  • November 15, 2016
Hi,

i'm facing the same issue. do you manage to resolve it?

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  • Trendsetter
  • 59 replies
  • November 15, 2016
Could you post the logs in data/logs/genesis.out also data/logs/cassandra/system.log ?

Jon
Nutanix Employee
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  • Nutanix Employee
  • 569 replies
  • November 15, 2016
zizulrahman - please file a support ticket immediately and we'll help you.

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  • Trailblazer
  • 15 replies
  • November 16, 2016
Jon wrote:@zizulrahman - please file a support ticket immediately and we'll help you.
hi Jon.. we manage to resolve the matter with the assistance of Nutanix Support - Mark Zamora. Thanks for the assistance and response.