Installation & Configuration

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1,136 Topics
3,094 Replies

asked in Installation & Configuration

Frame Trial - Sandbox still unavailable after 5 hours

Successfully connected with my GCP account, added drive, configured as persistent, but still can’t launch - the status is UNAVAILABLE for both Sandbox and Utility server.

GrandVoyager

asked in Installation & Configuration

Nutanix CE (latest) installation on Intel NUC Gen6 -- CVM issues

Hi Tried googling but can’t find anything to support me. Model: NUC7i5DNHE2x SSD (500+250GB SSD)1x _16_ gb Cruizer Fit USB AHV installation works and I create 1 signle node cluster., After rebooting I get SSH/Ping acces to AHV and can loginw with root. Problem:CVM does not answer to ping/wev.Tried SSH / Ping from AHV but does not get an answer: [root@NTNX-eXXXXX-A ~]# ping 10.255.1.11PING 10.255.1.11 (10.255.1.11) 56(84) bytes of data.From 10.255.1.10 icmp_seq=1 Destination Host UnreachableFrom 10.255.1.10 icmp_seq=2 Destination Host UnreachableFrom 10.255.1.10 icmp_seq=3 Destination Host Unreachable I’ve tried re-installing multiple times but same issue.Is the problem the 16Gb cruizer fit usb? It’s the bootable media.CVM gets 500gb SSD diskData gets 250Gb disk [root@NTNX-eXXXXX-A ~]# virsh list Id Name State----------------------------------------------------[root@NTNX-eXXXXX~A]# Tried the logs from other posts but not able to get any outputs. Anyone got

SteveCoopsTrendsetter

asked in Installation & Configuration

Can I view data reduction ratio per vdisk or per VM instead of the whole Storage Container?

At title - I would like to see how a particular VM is performing with dedupe and compression if possible? Cheers,Steve

MilesThompsonAdventurer

asked in Installation & Configuration

NX-1050 Compatibility matrix

Hello, We have an old NX-1050 and I’m wondering what is the recommended AOS, Foundation, ESXi for this? I cannot find this model in the Compatibility Matrix website. Thanks!

DrakonissVoyager

asked in Installation & Configuration

RDP connections get no responsive on Windows Server VM

I installed a new VM with Windows Server 2022 for testing and when I try to connect through RDP it works fine for 10 seconds and then I get a frozen screen and no response. Can you tell why is that?

Didi7Trailblazer

posted in Installation & Configuration

Application consistent VM snapshots in Windows Client VMs not possible

Hello everybody, I noticed that application consistent VM snapshots of e.g. Windows 10 Pro VMs with NGT enabled and installed in the VM and verified with ‘ncli ngt list’ doesn’t work and results in the following alert… VSS snapshot is not supported for the VM 'TEST-VM', because VSS software is not installed. and … VSS is enabled but VSS software or pre_freeze/post_thaw scripts are not installed on the guest VM(s) TEST-VM protected by TEST-VM. Using a Windows Server 2016 VM with the respective Protection Domain generates application consistent Nutanix VM snapshots. With Windows 10 VMs it won’t work. Verified in 2 different Nutanix clusters. Clusters are equipped with AOS 5.15.4 LTS version. Nowhere I could find a hint, that Windows 10 VMs are not supported. Regards,Didi7

Muhammad HaeckalPathfinder

asked in Installation & Configuration

SFP port cannot be ON

Hi Support,I have connect FO cable from switch to SFP Port in Nutanix, but in SFP led indicator is not ON, can you help ?Thanks.

Nupur.SakhalkarNutanix Employee

posted in Installation & Configuration

'Stop Update' feature in LCM

There could be scenarios where LCM (Life Cycle Management) update operation was initiated, and then we need to cancel it in between due to any of the following reasons: 1) LCM operation takes more time than the scheduled maintenance window2) LCM operation was initiated by mistake, and so we want to cancel it soon Starting LCM 2.4.0.3 and later versions, we can now cancel or abort an ongoing LCM update operation using the "Stop Update" feature available on the LCM page via Prism. Whenever this feature is used in LCM, it sets a cancel intent in the Nutanix cluster, which tells LCM to stop the update at the next safe point. The important point is that the update may not be canceled immediately after the cancel intent is invoked since LCM stops it at the next safe point. Hence, we will have to wait until the update reaches the next safe point. This safe point is determined by the LCM framework, which depends on the phase at which the cancel intent was set. Kindly refer to KB-4872 to know m

Kishore SalipalliExplorer

asked in Installation & Configuration

Offline foundation applet not detecting nodes (Lenovo)

hi Friends, We have a 3-node Lenovo SR530 with IPMI IPs set. We are trying to install and Setup the Cluster remotely (vpn). Below are the details of IPs,XCC IPs - 172.31.199.x (all 3 nodes of same subnet)AHV IPs - 172.31.199.x (all 3 AHVs IPs of same subnet as XCC)CVM IPs - 192.168.5.x (All CVM IPs with thier default IPs) Problem:I have installed Foundation Applet 5.1 and while running on my laptop, its not able to detect the nodes. Any idea on what to check? The other way suggested in one of the forums was execute the cluster create command in one of CVMs. But all the CVMs have same IPs (192.168.5.2). Should I change the IPs of all CVMs with unique IPs matching with AHV and XCC Subnet IPs and then execute cluster create command? How can I know the CVM IP address from the AHV cliFoundation Applet error messageJava Web Start 11.311.2.11Using JRE version 1.8.0_311-b11 Java HotSpot(TM) Client VMJRE expiration date: 19/2/22 12:00 AMconsole.user.home = C:\Users\KishoreSalipalli-------------

ashwin.ramaswamyNutanix Employee

posted in Installation & Configuration

License Manager Guide

Welcome to License ManagerThe Nutanix corporate web site includes up-to-date information about AOS software editions.License Manager provides Licensing as a Service (LaaS) by integrating the Nutanix Support portal Licensing page with licensing management and agent software residing on Prism Element and Prism Central clusters. Unlike previous license schemes and work flows that were dependent on specific Nutanix software releases, License Manager is an independent software service residing in your cluster software. You can update it independently from Nutanix software such as AOS, Prism Central, Nutanix Cluster Check, and so on.License Manager provides these features and benefits. Simplified upgrade path. Upgradeable through Life Cycle Manager (LCM), which enables Nutanix to regularly introduce licensing features, functions, and fixes. Upgrades through LCM help ensure your cluster is running the latest licensing agent logic. Streamlined web console interface for Prism Element and Pris

CantorisVoyager

asked in Installation & Configuration

External Datastores

Hi!We have two Nutanix clusters running ESXi v6.7.0 with a Horizon 7 VDI environment on each. We needed to be able to sync Horizon AppVolumes between the clusters via some common storage.The solution we were set up with was a FreeNAS VM on one cluster publishing an NFS share which was then attached to the hosts in both clusters. We weren’t bothered about high availability as it’s not an issue if the replication of the appvolumes goes down sometimes as it’s only needed if appvolumes are being changed or their assignments to users is changing.After an NCC upgrade, Prism Element now flags up this external datastore as unsupported. I’m struggling to find out from Support what the actual magnitude of risk is here to the stability of the clusters (especially when it comes to upgrading firmwares, AOS etc).Does anyone here have any thoughts on this situation please?Thanks for reading!

PeterJPathfinder

asked in Installation & Configuration

VPC and Flow policy

Hi Team,In the latest release notes I see:Flow Security Policies are not supported for VMs that are on advanced networking stack. An alert is raised for VMs that are part of both VPC and Flow policy, and Flow policies are not enforced for VMs on VPCs.Is there a time frame that this will be resolved? Like this VPC is not ‘really usable’. What is the work around to have some sort of micro segmentation inside VPC? Different vlan inside VPC with an 3th party firewall? Thanks and regards,Peter

JayakumarTrailblazer

asked in Installation & Configuration

VM disk thin provosioning issue

During VM creation in nutanix ESXI, if we select the thin provisioning and submit the operation once , it shows thick provisioning if we see the disk settings. what will be the issue ?

raajiNutanix Employee

posted in Installation & Configuration

Adding Hosts and Storage to SCVMM Manually (SCVMM User Interface)

If you are unable to add hosts and storage to SCVMM by using the utility provided by Nutanix, you can add the hosts and storage to SCVMM by using the SCVMM user interface. Procedure: Login to the SCVMM user interface and click VMs and Services. Right-click All Hosts and select Add Hyper-V Hosts and Clusters, and click Next. Click Browse and select an existing Run as Account or create a new Run As Account by clicking Create Run As Account. Click OK and then click Next. The specify the search scope for Virtual machine host candidates screen appears. Type the failover cluster name in the Computer names text box, and click Next. Select the failover cluster that you want to add, and click Next. Select Re associate this host with this VMM environment check box, and click Next.The Confirm the settings screen appears. Click Finish Register a Nutanix SMB share as a library share in SCVMM by clicking Library and then adding the Nutanix SMB share. Right-click the Library Server

raajiNutanix Employee

posted in Installation & Configuration

Limitations and Guidelines for running Hyper-V on Nutanix clusters

Nutanix clusters running Hyper-V have the following limitations. Certain limitations might be attributable to other software or hardware vendors: Guidelines: Hyper-V 2016 clusters and support for Windows Server 2016. VHD Set files (.vhds) are a new shared Virtual Disk model for guest clusters in Microsoft Server 2016 and are not supported. You can import existing shared .vhdx disks to Windows Server 2016 clusters. New VHDX format sharing is supported. Only fixed-size VHDX sharing is supported. Use the PowerShellAdd-VMHardDiskDrive command to attach any existing or new VHDX file in shared mode to VMs. For example: Add-VMHardDiskDrive -VMName Node1 -Path \\gogo\smbcontainer\TestDisk\Shared.vhdx -SupportPersistentReservations. Upgrading Hyper-V Hypervisor Hosts When upgrading hosts to Hyper-V 2016, 2019 and later versions, the local administrator user name and password is reset to the default administrator name Administrator and password nutanix/4u. Any previous changes to the admin

ashwin.ramaswamyNutanix Employee

posted in Installation & Configuration

Ports and Protocols Reference Chart

Ports and ProtocolsThe Ports and Protocols Reference allows you to determine ports requirements for multiple Nutanix products and services in a single pane. This document is divided into several sections based on the required ports for each product or service.Ports and Protocols Reference covers detailed port information (like protocol, service description, source, destination, and associated service) for the following products and services.Note: Note: The existing port information in this document is based on the latest product release. Updates to this document is made with major release of products. 1-click Upgrade AHV AOS Calm Collector Portal Collector Tool Disaster Recovery - Leap Disaster Recovery - Metro Availability (ESXi and Hyper-V) Disaster Recovery - Metro Availability with Leap (AHV) Disaster Recovery - Metro Availability with Leap (AHV) - CCLM Disaster Recovery - Protection Domain Era File Analytics Files Files Manager Karbon Platform Service

Kishore SalipalliExplorer

asked in Installation & Configuration

Configure AHV IP

We have Lenovo HX (3752) installed with 3 nodes pre-bundled with AHV and AOS. The onsite technician configured IPMI (XCC) and we are now able to login to the XCC and also able to access the console (AHV). I wanted to do the following,Change the AHV IP address from the console (commands)? Know the AHV version and its default IPs/current IPs from the console? Connect/ssh to CVM and change the CVM IPs? Create Cluster of 3 nodes

Cyril VialleScout

asked in Installation & Configuration

Register Clustered SQL Server DB Server VM and Database Failed

I have an error at the Discover Cluster step:HTTPConnectionPool (host = 192.168.53.58, port = 5985): Max retries exceeded with url: / wsman (Caused by ConnectTimeoutError (<requests.packages.urllib3.connection.HTTPConnection object at 0x7fc18c829780>, Connection to 192.168.53.58 timed out. ( connect timeout = 90)))Everything else is ok. Port 5985 is open between VLANsDo you have an idea?

IgorStankovicAdventurer

asked in Installation & Configuration

Karbon 2.3 DVP deployment issues (centralised Prism VPN SIte2Site)

Hi there,We are currently deploying (and testing) Karbon as K8 orchestration platform for all our Nutanix platforms (worldwide). I have failed installation attempts from Prism Central.As a side note, we are using VPN Site2Site from centralised Prism Control and I can reach remote K8 VLAN from distant Nutanix deployment. The reachout tests were done with small VM belonging the the K8 VLAN testing node and via private CIDR (bidirectional tests), but utilizing the same encrypted VPN channel.This is what I’m having from karbon_core.out (PCVM):2021-10-13T21:17:12.687Z ssh.go:153: [DEBUG] [k8s_cluster=RGS-PA-K8-STAGING] On 10.20.25.130:22 executing: docker plugin inspect nutanix2021-10-13T21:17:12.825Z ssh.go:166: [WARN] [k8s_cluster=RGS-PA-K8-STAGING] Run cmd failed: Failed to run command: on host(10.20.25.130:22) cmd(docker plugin inspect nutanix) error: "Process exited with status 1", output: "Error: No such plugin: nutanix\n[]\n"2021-10-13T21:17:12.825Z sshutils.go:44: [ERROR] [k8s_clust

MelissaAdamsAdventurer

asked in Installation & Configuration

Enable RDMA on new nodes

Hey everyone - we have 2 brand new nodes that need to be added to an existing cluster. We enabled RDMA when we ran Foundation on that cluster and now need to add 2 additional nodes. Do we run the script to choose which card to enable RDMA on before we add to the cluster? Just looking for guidance on the correct way to ensure it is enabled on the new nodes as well. Thanks!

FerdyExplorer

asked in Installation & Configuration

Imaging with Foundation 5.0.4 and G5 node fails

Dear communityI want to install three G5 nodes with the foundation vm 5.0.4 and it fails at the beginning with the error"Failed to connect to the following IPMIs:"Let me describe my setup and my troubleshootingNodes are X10DRT-P-G5-NI22 Set IP for the IPMI on each node and also set the ntp servers on each node Trying to image the AHV Foundation vm is version 5.04 All nodes, DNS server and the Foundation VM are in the same subnet I can ping from the foundation to the IPMI I can also send IPMI cmd to the nodes and getting results=> so used username and passwd are correct and nothing is blocking the trafficThe Foundation fails with error "Failed to connect to the following IPMIs" Following error appears very often in the logfile2021-10-13 14:40:18,125Z Thread-236 detect_node_type.check_for_nutanix:236 DEBUG: Got a pexpect.TIMEOUT exception with process.before = SMC IPMI Tool V2.22.1(Build 190920) - Super Micro Computer, Inc.Press Ctrl+D or "exit" to exitPress "?" or "help" for helpPre

tbailey1Adventurer

asked in Installation & Configuration

Changing iLo password via command line

I know this can be done with the NX hardware using the IPMITOOL utility pre-installed, but we’re starting to use HPE hardware and I wondered if anyone knew how to change the iLo administrator login password via cmdlet? We’ve scripted this for NX line and looking to do the same with HPE’s as a part of our deployment scripting.

nikhil.raju-67665Wayfarer

asked in Installation & Configuration

Microsoft Cluster in Nutanix

HI Team, I would like to create a Microsoft fail over cluster in Nutanix.Is that possible.If any related documents kindly share.

ConsuExplorer

asked in Installation & Configuration

Best practice for formatting a Nutanix cluster

We have a Nutanix lab with 3 HPE PROLIANT DX360 GEN10 hosts. After we have done our tests, now we want to destroy everything and re-install everything again. What is the best way to proceed?

raajiNutanix Employee

posted in Installation & Configuration

Enabling and Accessing Calm

Calm is integrated into Prism Central and does not require you to deploy any additional VMs. To start using Calm, you just have to enable Calm from Prism Central. Please ensure, you have met the prerequisites to enable Calm. If the Prism web console is not registered from a Prism Central and the application blueprints have subnet, image or VMs on the Prism web console, the Calm functionality is impacted. Procedure: Log on to Prism Central with your local ADMIN account. For detailed information on how to install and login to Prism Central, see the Prism Central Guide. From the Prism Central UI, click Services ->Calm Click Enable Note that the Enable option appears only if you have logged on to the Prism Central with the local ADMIN account. When Calm is enabled, an extra 8 GiB RAM for large Prism Central and 4 GiB for small Prism Central is allocated automatically to maintain the performance of the infrastructure. To access Calm, click Services → Calm from the entities menu.

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