Failed installation on DELL SC 740 XD | Nutanix Community
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I want to Install Nutanix with VMware 6.7 on DELL XC 740XD Core, I use foundation 5.0.1 and AOS 5.20 (as recomendation on hardware compability), but we stuck at imaging process and log showed dependencies not met. 

any sugestion?

I grab the log,
 

2021-06-04 06:27:46,980Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10> from PENDING to RUNNING2021-06-04 06:27:46,985Z INFO Running <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10>2021-06-04 06:31:25,810Z DEBUG Cache HIT: key(<function common_validations at 0x450a938>_()_{'global_config': <foundation.config_manager.GlobalConfig object at 0x7f3554120f50>})2021-06-04 06:31:25,813Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10> from RUNNING to FINISHED2021-06-04 06:31:25,814Z INFO Completed <ImagingStepValidation(<NodeConfig(10.14.43.12) @c990>) @cc10>2021-06-04 06:31:25,824Z DEBUG Setting state of <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0> from PENDING to RUNNING2021-06-04 06:31:25,829Z INFO Running <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0>2021-06-04 06:31:25,831Z INFO Node IP: CVM(10.14.43.12) HOST(10.14.43.15) IPMI(10.14.43.53)2021-06-04 06:31:25,836Z DEBUG Cache HIT: key(<function get_nos_version_from_tarball at 0x31f3c80>_(u'/home/nutanix/foundation/nos/nutanix_installer_package-release-euphrates-5.20-stable-41bdd895629c8fafcee8c76a77eae76702fbff94-x86_64.tar.gz',)_{})2021-06-04 06:31:25,844Z INFO NOS Version is: 5.202021-06-04 06:31:25,847Z INFO metadata update: {"nos_version": "5.20"}2021-06-04 06:31:25,854Z DEBUG Setting state of <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0> from RUNNING to FINISHED2021-06-04 06:31:25,855Z INFO Completed <GetNosVersion(<NodeConfig(10.14.43.12) @c990>) @cad0>2021-06-04 06:31:25,863Z DEBUG Setting state of <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0> from PENDING to RUNNING2021-06-04 06:31:25,867Z INFO Running <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0>2021-06-04 06:31:25,869Z INFO Attempting to detect device type on 10.14.43.532021-06-04 06:31:25,875Z INFO Factory mode is False2021-06-04 06:31:25,901Z DEBUG Starting new HTTPS connection (1): 10.14.43.53:4432021-06-04 06:31:26,858Z DEBUG https://10.14.43.53:443 "POST /cgi-bin/login HTTP/1.1" 200 1912021-06-04 06:31:28,619Z DEBUG https://10.14.43.53:443 "POST /cgi-bin/exec HTTP/1.1" 200 2222021-06-04 06:31:28,752Z DEBUG https://10.14.43.53:443 "GET /cgi-bin/logout HTTP/1.1" 200 1232021-06-04 06:31:28,755Z DEBUG Executed command get iDrac.Info.Type with stdout: tKey=iDrac.Embedded.1#Info.1]Type=14G Monolithicstderr:2021-06-04 06:31:28,755Z INFO Detected class idrac9 for node with IPMI IP 10.14.43.532021-06-04 06:31:29,851Z ERROR Command '<obfuscated_command>' returned error code 1stdout:FRU Device Description : Builtin FRU Device (ID 0) Board Mfg Date        : Wed Feb 24 16:18:00 2021 Board Mfg             : DELL Board Product         : PowerEdge R740xd                 Board Serial          : CNIVC0012O0103 Board Part Number     : 06WXJTA02 Product Manufacturer  : DELL Product Name          : PowerEdge R740xd                 Product Version       : 01 Product Serial        : 7H1ZQD3                          Product Asset Tag     :                                                                FRU Device Description : PS1 (ID 1) Board Mfg Date        : Sat Feb 19 16:00:00 2011 Board Mfg             : DELL Board Product         : PWR SPLY,1100W,RDNT,LTON       Board Serial          : CNLOD0012K4469 Board Part Number     : 0CMPGMA03FRU Device Description : PS2 (ID 2) Board Mfg Date        : Sat Feb 19 16:00:00 2011 Board Mfg             : DELL Board Product         : PWR SPLY,1100W,RDNT,LTON       Board Serial          : CNLOD0012K44DD Board Part Number     : 0CMPGMA03FRU Device Description : BP0 (ID 12) Device not present (Timeout)FRU Device Description : BP1 (ID 13) Board Mfg Date        : Mon Mar  1 00:33:00 2021 Board Mfg             : DELL Board Product         : DRIVE BACKPLANE                  Board Serial          : CNIVC0012P2744 Board Part Number     : 0K2Y8NA02FRU Device Description : BP2 (ID 14) Device not present (Timeout)FRU Device Description : NDC (ID 4) Board Mfg Date        : Sun Jan 17 18:36:00 2021 Board Mfg             : DELL Board Product         : BRCM 2P 25G SFP rNDC Board Serial          : VNFCVBA11G02WL Board Part Number     : 06WMMVA01FRU Device Description : PERC1 (ID 10) Device not present (Timeout)FRU Device Description : OEM fru (ID 17)FRU Device Description : PERC2 (ID 11) Device not present (Parameter out of range)stderr:2021-06-04 06:31:29,854Z DEBUG Setting state of <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0> from RUNNING to FINISHED2021-06-04 06:31:29,855Z INFO Completed <ImagingStepTypeDetection(<NodeConfig(10.14.43.12) @c990>) @afd0>2021-06-04 06:31:29,858Z DEBUG Setting state of <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50> from PENDING to RUNNING2021-06-04 06:31:29,861Z INFO Running <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50>2021-06-04 06:31:29,864Z DEBUG Setting state of <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50> from RUNNING to FINISHED2021-06-04 06:31:29,866Z INFO Completed <ImagingStepPrepareVendor(<NodeConfig(10.14.43.12) @c990>) @af50>2021-06-04 06:31:29,869Z DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550> from PENDING to RUNNING2021-06-04 06:31:29,872Z DEBUG Setting state of <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750> from PENDING to RUNNING2021-06-04 06:31:29,874Z INFO Running <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750>2021-06-04 06:31:29,873Z INFO Running <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>2021-06-04 06:31:29,878Z INFO Making node specific Phoenix image2021-06-04 06:31:29,876Z DEBUG skipped, this node will be imaged via IPMI2021-06-04 06:31:29,881Z DEBUG Setting state of <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750> from RUNNING to FINISHED2021-06-04 06:31:29,885Z INFO Completed <ImagingStepInitCVM(<NodeConfig(10.14.43.12) @c990>) @3750>2021-06-04 06:31:32,132Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/aurora-1.4.0-7954202.tar.gz2021-06-04 06:31:32,135Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/aurora-1.4.0-7954202.tar.gz',)_{})2021-06-04 06:31:32,139Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/tartarus-1.1.0-47c2f044.tar.gz2021-06-04 06:31:32,142Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/tartarus-1.1.0-47c2f044.tar.gz',)_{})2021-06-04 06:31:32,144Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/phorest-phoenix-0.0.2-09d1edc.tgz2021-06-04 06:31:32,145Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/phorest-phoenix-0.0.2-09d1edc.tgz',)_{})2021-06-04 06:31:32,150Z INFO Using /home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/features_node_10.14.43.12.json2021-06-04 06:31:32,160Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/features_node_10.14.43.12.json',)_{})2021-06-04 06:31:32,166Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/hcl.json2021-06-04 06:31:32,173Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/hcl.json',)_{})2021-06-04 06:31:32,177Z INFO Using /home/nutanix/foundation/lib/foundation-platforms/foundation_layout-2.4+r.1370.92f4727-py2.7.egg2021-06-04 06:31:32,180Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/foundation-platforms/foundation_layout-2.4+r.1370.92f4727-py2.7.egg',)_{})2021-06-04 06:31:32,182Z DEBUG Generating updates config json /home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/updates_config_node_10.14.43.12.json2021-06-04 06:31:32,193Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/files/updates_config_node_10.14.43.12.json',)_{})2021-06-04 06:31:32,204Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/phoenix/x86_64/squashfs.img',)_{})2021-06-04 06:31:32,217Z DEBUG Cache HIT: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/lib/phoenix/x86_64/squashfs.img',)_{})2021-06-04 06:31:32,315Z INFO Loading Tartarus from /home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg2021-06-04 06:31:35,125Z INFO Tartarus initialization complete2021-06-04 06:31:35,294Z DEBUG Failed to load all plugins:	Skipping command##.SmcRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.GenericIPMI_Pyghmi-1.0.0, entity is disabled	Skipping command##.LenovoRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.FujitsuRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.GenericRedfish_Pyghmi-1.0.0, entity is disabled	Skipping command##.HpeRedfish_Pyghmi-1.0.0, entity is disabled2021-06-04 06:31:35,296Z DEBUG Selected remote boot implementation idrac9 via <Bound command## IDRAC9Redfish>2021-06-04 06:31:35,298Z INFO Registered new credentials with alias '10.14.43.53-root'2021-06-04 06:31:35,299Z INFO Registered new host with alias '10.14.43.53'2021-06-04 06:31:35,306Z DEBUG Cache MISS: key(<function get_md5sum at 0x3b685f0>_('/home/nutanix/foundation/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso',)_{})2021-06-04 06:31:36,910Z INFO Skipping BIOS settings for XC740xd-24 CORE2021-06-04 06:31:36,911Z INFO Setting boot mode2021-06-04 06:31:36,917Z INFO Skipping boot mode for XC740xd-24 CORE2021-06-04 06:31:36,918Z INFO Powering off node2021-06-04 06:31:42,635Z INFO Mounting phoenix iso image2021-06-04 06:31:42,637Z INFO Booting node (reset=True)...2021-06-04 06:31:42,639Z INFO Setting boot device...2021-06-04 06:31:42,640Z INFO Idrac9: Set VCD booting via /redfish/v1/Managers/iDRAC.Embedded.1/Actions/Oem/EID_674_Manager.ImportSystemConfiguration2021-06-04 06:31:46,188Z INFO Idrac9: Exising Media: 2021-06-04 06:31:46,191Z INFO Idrac9: Attaching http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso as http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso2021-06-04 06:31:47,105Z INFO Idrac9: Waiting for /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD: ConnectedVia is now NotConnected2021-06-04 06:31:47,106Z INFO Idrac9: attaching http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso via /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD/Actions/VirtualMedia.InsertMedia2021-06-04 06:31:48,003Z INFO vmcoll: /redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia2021-06-04 06:31:48,005Z INFO {u'@odata.type': u'#VirtualMediaCollection.VirtualMediaCollection', u'Description': u'iDRAC Virtual Media Services Settings', u'Members@odata.count': 2, u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia', u'@odata.context': u'/redfish/v1/$metadata#VirtualMediaCollection.VirtualMediaCollection', u'Members': '{u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/RemovableDisk'}, {u'@odata.id': u'/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD'}], u'Name': u'Virtual Media Services'}2021-06-04 06:31:48,781Z ERROR Exception in <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>Traceback (most recent call last):  File "foundation/decorators.py", line 77, in wrap_method  File "foundation/imaging_step_init_ipmi.py", line 273, in run  File "foundation/imaging_step_init_ipmi.py", line 120, in boot_phoenix  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg/tartarus/base/functional.py", line 191, in _f    return partial_f(*args, **kwargs)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/base.py", line 263, in boot    cls.attach_media(host, media)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 140, in attach_media    cmd.attach_remote_media(media.geturl())  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/command.py", line 1660, in attach_remote_media    self.oem.attach_remote_media(url, username, password, vmurls)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 60, in attach_remote_media    self._do_web_request(target, {'Image': url, 'Inserted': True}, 'POST')  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/oem/generic.py", line 110, in _do_web_request    raise exc.RedfishError(errmsg)RedfishError: Unable to mount remote share http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso.2021-06-04 06:31:48,926Z ERROR Exception in running <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>Traceback (most recent call last):  File "foundation/imaging_step.py", line 161, in _run  File "foundation/decorators.py", line 77, in wrap_method  File "foundation/imaging_step_init_ipmi.py", line 273, in run  File "foundation/imaging_step_init_ipmi.py", line 120, in boot_phoenix  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.base-1.1.0_47c2f044-py2.7.egg/tartarus/base/functional.py", line 191, in _f    return partial_f(*args, **kwargs)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/base.py", line 263, in boot    cls.attach_media(host, media)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 140, in attach_media    cmd.attach_remote_media(media.geturl())  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/command.py", line 1660, in attach_remote_media    self.oem.attach_remote_media(url, username, password, vmurls)  File "/home/nutanix/foundation/lib/foundation-platforms/tartarus/tartarus.command-1.1.0_47c2f044-py2.7.egg/tartarus/command/bmc/dell_idrac9_redfish.py", line 60, in attach_remote_media    self._do_web_request(target, {'Image': url, 'Inserted': True}, 'POST')  File "build/vendor/pyghmi-1.5.19-py2.7.egg/pyghmi/redfish/oem/generic.py", line 110, in _do_web_request    raise exc.RedfishError(errmsg)RedfishError: Unable to mount remote share http://10.14.43.101:8000/files/tmp/sessions/20210603-232743-2/phoenix_node_isos/foundation.node_10.14.43.12.iso.2021-06-04 06:31:48,930Z DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550> from RUNNING to FAILED2021-06-04 06:31:48,952Z DEBUG Setting state of <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.14.43.12) @c990>) @a990> from PENDING to NR2021-06-04 06:31:48,957Z WARNING Skipping <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.14.43.12) @c990>) @a990> because dependencies not met, failed tasks: s<ImagingStepInitIPMI(<NodeConfig(10.14.43.12) @c990>) @d550>]2021-06-04 06:31:48,964Z DEBUG Setting state of <ImagingStepPreInstall(<NodeConfig(10.14.43.12) @c990>) @b210> from PENDING to NR2021-06-04 06:31:48,972Z WARNING Skipping <ImagingStepPreInstall(<NodeConfig(10.14.43.12) @c990>) @b210> because dependencies not met2021-06-04 06:31:48,982Z DEBUG Setting state of <InstallHypervisorESX(<NodeConfig(10.14.43.12) @c990>) @b150> from PENDING to NR2021-06-04 06:31:48,983Z DEBUG Setting state of <ImagingStepPhoenix(<NodeConfig(10.14.43.12) @c990>) @b290> from PENDING to NR2021-06-04 06:31:48,988Z WARNING Skipping <ImagingStepPhoenix(<NodeConfig(10.14.43.12) @c990>) @b290> because dependencies not met2021-06-04 06:31:48,987Z WARNING Skipping <InstallHypervisorESX(<NodeConfig(10.14.43.12) @c990>) @b150> because dependencies not met

 

Did you find the answer to this? I have exactly the same. I have even moved my Foundation VM into the same subnet as the iDRAC.


Same issue here: RedfishError: Unable to mount remote share. Nutanix support suggested downgrading iDRAC, which is not an option.


Hi @Tegar 

One option would be to  Upgrade the installed iDRAC to version 4.40.40.00. Also, Could you please provide me with the screenshot of Virtual Console settings on the node? i am looking for the plugin type.


Updated to iDRAC ver 5.0 and it mounted the ISO


A known issue in iDRAC 4.40.x branch till 4.40.40 where it was fixed. Nutanix Support recommends downgrading to v.4.20. You can also upgrade to 4.40.40 or 5.x. But there’s another, simpler workaround - iDRAC → Configuration → Virtual Console → Virtual Console plugin type: change from eHTML5 to HTML.

Hope this helps.