How to open nutanix case for HPE DX380 Hardware | Nutanix Community
Skip to main content
Solved

How to open nutanix case for HPE DX380 Hardware

  • January 7, 2022
  • 1 reply
  • 334 views

We have 3 node HPE DX380 deploy nutanix recently.

After 2 - 3 days, i saw the physical disk show bad disk suddenly and no flush light in physical disk LED light.  When i login iLO port, the storage is good and no error.  When i login PRISM, look the disk is Red and show “The drive has failed”.  When i unplug it and plug it again, and re-partition it, seems back normal, but i concern the new server have this error suddenly so want to create nutanix case, but when i create case with input HPE serial number, it is not allowed, so i would like to ask how to create Nutanix case for HPE DX380.  Many thanks.

Best answer by Primzy

Here is a link on how to create support ticket: https://www.nutanix.com/support-services/product-support/getting-started-with-support

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

Forum|alt.badge.img+16
  • Vanguard
  • 588 replies
  • Answer
  • January 7, 2022