running Nutanix CE on a single server with NKP 2.16 (3 management nodes and 4 worker nodes). After enabling NAI 2.6, the NKP UI started showing "No Data", although NKP clusters and NAI services are working fine. The issue is that NKP cannot be managed from the UI, while the backend functionality appears normal. Any guidance would be appreciated
nkp dashboard not accessible
- Nutanix Employee
Could you please share an NKP support bundle (via your account team or via a support request) ?
- Nutanix Employee
just open an SR (priority 4), add support bundle to it and add comment : “bundle requested by Eric De Witte”
then share SR number. I’ll be able to pull it from there.
+2Hi Eric ,
Thanks
i dont have support case.
This poc environment.
Did you run the kubectl patch clusterrole nai-otel-role under what to do next.
The details is provided in this KB: https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Enterprise-AI-v2_6:top-nai-install-connected-postgres-db-t.html
Hi Jarrodi,
Thanks
Please find the Node status.
[root@Bastion ~]# kubectl get pods -n nai-system
NAME READY STATUS RESTARTS AGE
chi-nai-clickhouse-server-chcluster1-0-0-0 1/1 Running 0 6d4h
chk-nai-clickhouse-keeper-chkeeper-0-0-0 1/1 Running 0 7d
iam-database-bootstrap-6u2g8-kxkzt 0/1 Completed 0 7d
iam-proxy-7bf8d8cb9f-x2j46 1/1 Running 0 7d
iam-proxy-control-plane-b94dd99dd-d4r96 1/1 Running 0 7d
iam-themis-bootstrap-3tomk-zbdhx 0/1 Completed 0 7d
iam-themis-d6cc4f7f8-l97hh 1/1 Running 2 (7d ago) 7d
iam-ui-65cbc9d796-xxcww 1/1 Running 0 7d
iam-user-authn-975f4f58f-jtg8g 1/1 Running 0 7d
nai-api-69c78977b-bt9x6 1/1 Running 1 (6d23h ago) 7d
nai-api-db-migrate-ivmqw-tljd7 0/1 Completed 0 7d
nai-clickhouse-schema-job-1782302884-nxr2z 0/1 Completed 0 7d
nai-db-0 1/1 Running 0 7d
nai-iep-model-controller-fc8f9cd88-6wnzk 1/1 Running 0 7d
nai-labs-5787dd7787-xmdw7 1/1 Running 0 7d
nai-oauth2-proxy-78446778bc-cd6lp 1/1 Running 0 7d
nai-oidc-client-registration-klzy4-fblpz 0/1 Completed 0 7d
nai-operators-nai-clickhouse-operator-79c78647c7-vwjdq 2/2 Running 0 7d
nai-otel-collector-collector-4gkgm 1/1 Running 0 7d
nai-otel-collector-collector-5jm69 1/1 Running 0 7d
nai-otel-collector-collector-8p9xt 1/1 Running 0 7d
nai-otel-collector-collector-9r6m9 1/1 Running 0 7d
nai-otel-collector-collector-bmkgt 1/1 Running 0 7d
nai-otel-collector-collector-g6zjt 1/1 Running 0 7d
nai-otel-collector-collector-jd2tf 1/1 Running 0 7d
nai-otel-collector-collector-ndrhm 1/1 Running 0 7d
nai-otel-collector-collector-rtsm9 1/1 Running 0 7d
nai-otel-collector-collector-zksr5 1/1 Running 0 6d4h
nai-otel-collector-targetallocator-78b9f8f58d-8gjw5 1/1 Running 0 7d
nai-pulse-job-29714405-b2fdr 0/1 Completed 0 12h
nai-ui-5dd6d4c4cb-7lzts 1/1 Running 0 7d
redis-standalone-86cb5b9c4d-wwt28 2/2 Running 0 7d
[root@Bastion ~]#
+2Hi Eric,
For suppot ticket its asking cluster ID.
My cluster community edition
Yeah support won’t support you since it’s a CE edition.
If you are an existing Nutanix customer, you can organise a proper POC with your accounts team, this way you have support available and SMEs supporting you during the POC
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