Greetings. We recently inherited a site that has an active subscription of EUC Ultimate licenses. However, after deploying Prism Central and applying the license, Intelligent Ops was disabled and it’s saying it’s not included in EUC Ultimate license. We’re confused as we were under the impression that EUC Ultimate included NCM Starter, which should have Intelligent Ops functionality. Are we misunderstanding that or simply incorrectly applying the EUC Ultimate license to Prism Central?
Thanks,
+2Greetings. We recently inherited a site that has an active subscription of EUC Ultimate licenses. However, after deploying Prism Central and applying the license, Intelligent Ops was disabled and it’s saying it’s not included in EUC Ultimate license. We’re confused as we were under the impression that EUC Ultimate included NCM Starter, which should have Intelligent Ops functionality. Are we misunderstanding that or simply incorrectly applying the EUC Ultimate license to Prism Central?
Thanks,
I would recommend reaching out to there account manager. If they don’t have an account manager, then reaching out to the sales team.
Looking at the licensing page: https://www.nutanix.com/products/cloud-platform/software-options#vdi
(I am assuming the EUC is referring to the VDI), That everything in VDI Ultimate includes everything from NCI Ultimate.
You best bet here is to engage directly with Nutanix.
Maybe it’s an old license type that needs to be converted over.
I’d be keen to hear the outcome
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