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The RAM usage on the Controller VM or Prism Central VM has been high

  • December 13, 2023
  • 4 replies
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mdsr83
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The RAM usage on the Controller VM or Prism Central VM has been high, I have tried deleting all the old logs from the affected CVM’s Logs folder, and freed up space upto 6 GB. But still getting this the crritical alert every few hours.

Best answer by nishantpanchal

Run the command `(allssh free -mh)` on one of the CVMs and check whether it affects only one CVM or all the CVMs across the cluster.

How many nodes does the cluster have? It is recommended to assign 32 GB of memory to each CVM.

I also faced a similar issue with the version:

* The cluster is running:

+ AOS 6.1

+ AHV 20201105.30142

+ NCC 4.5.0.2

I performed the rolling restart (https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000kALCCA2). to fix these , restart was suggested by support engineer after reviewing the logs 

to the issue for forever i had upgraded the AOS version 

 I would suggest to consult support to review the logs and find root cause 
 

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4 replies

nishantpanchal
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Run the command `(allssh free -mh)` on one of the CVMs and check whether it affects only one CVM or all the CVMs across the cluster.

How many nodes does the cluster have? It is recommended to assign 32 GB of memory to each CVM.

I also faced a similar issue with the version:

* The cluster is running:

+ AOS 6.1

+ AHV 20201105.30142

+ NCC 4.5.0.2

I performed the rolling restart (https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000kALCCA2). to fix these , restart was suggested by support engineer after reviewing the logs 

to the issue for forever i had upgraded the AOS version 

 I would suggest to consult support to review the logs and find root cause 
 


mdsr83
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  • Author
  • Adventurer
  • 8 replies
  • December 13, 2023

Dear nishan, 

Thanks for your reply,

There are 8 nodes 

32 GB is assigned to each CVM.

Unfortunately I do have have support contract.

Hence I will reboot the affected host and let you know.

 


mdsr83
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  • Author
  • Adventurer
  • 8 replies
  • December 13, 2023

I did a reboot for the affected host and the alert dissapeared will observe till tomorrow and let you know.


mdsr83
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  • Author
  • Adventurer
  • 8 replies
  • December 17, 2023

So far there has been no issue...no alerts generated.