PC 5.5 not opening prim element

  • 11 December 2017
  • 3 replies

Userlevel 2
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Post depoying Prism Element 5.5 we added Nutanix cluster which are running AOS 5.1.3 & AOS 5.1.2. But while launching element from central it shows error unable to access prism element. This happens with IE & Chrome


Best answer by vivekds 19 December 2017, 11:42

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3 replies

Userlevel 3
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In our environment, this issue went away as soon as individual clusters had been upgraded to AOS 5.5. as well.
Userlevel 2
Badge +17
So far out of 4 we have upgraded only single cluster. But for that also it is showing same error.
Userlevel 2
Badge +17
Post upgrading to able to open PE from PC.