same issue 

Email portal-accounts@nutanix.com and ask for the CE role to be added to your profile. Provide your login email address. 
 

Thanks for the info. I just sent anything else since email. How long does support take to give you the role?

I am just starting out and going through the similar hiccups as you. My initial email was answered within a few hours but my follow up email hasn’t be answered yet. 

Currently, I’m stuck at the NEXT credentials page with a ‘bad credentials’ error.

I sent my email a few hours ago. I won’t hear from them probably until Monday. 
 

Oh man… that sucks. At least you are ahead of me. Can you do a forgot password and reset your credentials? 

woah! changing my working password to “My Nutanix” worked! 

Thanks :)

Heck yeah! That is awesome. No problem. 

Thanks for all the help. Emailing portal-accounts@nutanix.com fixed my issue.