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Next Community Roll

  • Mar 22, 2025 7:26 PM UTC
  • 8 replies
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Can I please get the Community Roll. I am trying to get going on my Nutanix cluster and I get this error. 

 

 

Best answer by eyousuf

Email portal-accounts@nutanix.com and ask for the CE role to be added to your profile. Provide your login email address. 
 

 

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8 replies

  • Voyager
  • Mar 22, 2025 10:45 PM UTC

same issue 


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  • Adventurer
  • Answer
  • Mar 23, 2025 1:44 AM UTC

Email portal-accounts@nutanix.com and ask for the CE role to be added to your profile. Provide your login email address. 
 

 


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  • Author
  • Adventurer
  • Mar 23, 2025 2:20 AM UTC

Thanks for the info. I just sent anything else since email. How long does support take to give you the role?


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  • Adventurer
  • Mar 23, 2025 2:58 AM UTC

I am just starting out and going through the similar hiccups as you. My initial email was answered within a few hours but my follow up email hasn’t be answered yet. 

Currently, I’m stuck at the NEXT credentials page with a ‘bad credentials’ error.


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  • Author
  • Adventurer
  • Mar 23, 2025 3:03 AM UTC

I sent my email a few hours ago. I won’t hear from them probably until Monday. 
 

Oh man… that sucks. At least you are ahead of me. Can you do a forgot password and reset your credentials? 


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  • Adventurer
  • Mar 23, 2025 3:19 AM UTC

woah! changing my working password to “My Nutanix” worked! 

 

Thanks :)

 


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  • Author
  • Adventurer
  • Mar 23, 2025 7:35 AM UTC

Heck yeah! That is awesome. No problem. 


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  • Author
  • Adventurer
  • Mar 28, 2025 2:20 PM UTC

Thanks for all the help. Emailing portal-accounts@nutanix.com fixed my issue.