Question

Not Possible to Access to Basic Configurations

  • 14 October 2022
  • 6 replies
  • 87 views

Hi.

I have access only to advanced configurations, but I would like to recover some old configurations that are now in basic mode.

Last week, I could see my basic configurations once, but not anymore

How can I get access to my basic configurations?

Thanks.


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6 replies

Userlevel 1

Hello JAFV,

That should not be the case. Advanced users should have access to all scenarios. Are you able to see “B” next to scenario names in the “My Scenarios” list view? “A” stands for advanced and “B” stands for basic.

If not, can you please share your Sizer registered email id? @Parvinder can someone take a look at this? 

Thanks,

Arun Vijapur

Hi.

I can not see any B scenario.

 

And the email accout that I use for Sizer (and mynutanix) is jferrero@serbangroup.com

Thanks.

Juan A. Ferrero.

Userlevel 1

Thanks, Juan. Someone from the team will look and get back to you.

Hi Juan, we have noted your change of domain address suffix and are in process of sharing scenarios from old id to new id. Will update you once the same is done.

Regards,

Darshan

Hi Juan, we have noted your change of domain address suffix and are in process of sharing scenarios from old id to new id. Will update you once the same is done.

Regards,

Darshan

Hi Juan, can you please check & let me know if you are able to access the scenarios now ? 

Hi

First, I want to point out that the problem is that my company had recently change the domain address suffix, so I have two accounts in Nutanix and two sizer scenarios, I did not realize it when accessing sizer and I thought that I have missed scenarios.

So far I have scenarios (all “A” type”) with both accounts, jferrero@”old.com” and jferrero@”new.com”.

 

Really is not a problem as far as I can use the old account (while my company keeps the old domain and redirects emails).

Regards

Juan