+1We had a working Prism Central environment and were able to login the Web UI and all was working. I ran through a recent upgrade, and following that upgrade, we get a black white screen after successfully logging in. Either using AD or local credentials. Same behavior. Is there a rollback command> Any historical image portion we can go to? Cannot remove the element cluster because it is now the “Objects-lite” data host. Pulling my hair out and CE so I cannot call support.
+19same thing if you remove the /dm?
+19can you list your version to upgraded from and to please
+1mspctl cluster health
COMPONENT HEALTHY DESCRIPTION
Addons true Addons is healthy
Extensions true Extensions is healthy
Node true Node is healthy
LB true LB is healthy
ClusterWorkflow true ClusterWorkflow is healthy
Core true Core is healthy
+1nutanix@NTNX-XX-XXX-X-42-A-PCVM:~$ ncc health_checks run_all
####################################################
# TIMESTAMP : Thu Feb 26 08:40:13 2026 (UTC -0800) #
####################################################
Cluster Name: PC_XX.XXX.X.40
Cluster Id: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Cluster UUID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Cluster Version: pc.7.5
NCC Version: 5.3.0-21e01769
CVM ID(Svmid) : 3
CVM external IP : XX.XXX.X.41
Node serial : XX-XXX-X-41
Model : kNull
Node Position : A
Block S/N : null
PC Size : Small
CVM ID(Svmid) : 4
CVM external IP : XX.XXX.X.42
Node serial : XX-XXX-X-42
Model : kNull
Node Position : A
Block S/N : null
PC Size : Small
CVM ID(Svmid) : 5
CVM external IP : XX.XXX.X.43
Node serial : XX-XXX-X-43
Model : kNull
Node Position : A
Block S/N : null
PC Size : Small
Running : health_checks run_all
[==================================================] 100%
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_last_test_status_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_vm_limit_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/rest_connection_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/iamv2_backup_sync_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_registered_cluster_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_pcvm_ssh_security [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/entities_affected_by_disconnected_availability_zones [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/cross_pc_dr_compatibility_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pcvm_disk_usage_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/attached_vm_vg_protection_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_entities_cleanup_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/iam_services_status_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/directly_attached_vg_vm_replication_to_different_clusters_check
[ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/cvm_network_error_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/crash_dump_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/ncm_connection_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cpu_avx_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pc_fs_inconsistency_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/availability_zone_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/system_user_password_expiry [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/total_categories_association_threshold_alert [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/category_threshold_alert [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/cassandra_checks/cassandra_sstable_health_warning_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_authentication_certificates_expiry [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_default_password_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_entity_limit_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_vm_volume_attachment_config_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pc_version_eol_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/pc_to_ahv_secondary_ip_reachability_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/idf_db_to_db_sync_heartbeat_status_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/metering_rest_connection_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/kernel_mitigations_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/high_density_node_checks/recovery_points_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cvm_memory_usage_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_disabled_upgrade_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_vm_resource_resize_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/microservice_infrastructure_status_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cluster_services_status [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_dsip_mapping_config_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/ldap_config_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/ahv_sync_rep_checks/stale_secondary_synchronous_replication_configuration_check
[ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/ncm_metric_sync_lag_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/calm_version_mismatch_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/pulse_enablement_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/check_ntp [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/mst_endpoint_mismatch_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_consistency_group_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cluster_connectivity_status [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/key_manager_checks/sw_encryption_key_availability_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pc_backup_pckms_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/hardware_checks/disk_checks/inode_usage_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/aide_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/firewall_consistency_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/gflags_diff_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/witness_checks/witness_fault_domain_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/ahv_sync_rep_checks/remote_site_latency_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_ssl_expiry [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/flow_connection_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/salt_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_mst_protected_entities_span_multiple_clusters_check
[ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cvm_services_status [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/alert_manager_service_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_vm_volume_attachment_ngt_version_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cisco_device_connector_resource_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/object_store_checks/objects_upgrade_prechecks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/flow_snapshot_sync_lag_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcdr_version_compatibility_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/calm_container_health_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/high_density_node_checks/protection_rules_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_memory_availability_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_modified_network_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_ip_mapping_conflict_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/vm_in_multiple_stages_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/cvm_time_drift_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_vms_chdr_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_active_upgrade_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_license_compliance [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pcvm_same_mem_level_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/ncm_checks/ncm_pre_upgrade_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cpu_unblock_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/protection_rule_max_entities_per_category_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/flow_network_security_legacy_mode_deprecation_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/cfs_fatal_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_config_max_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/ahv_sync_rep_checks/remote_aos_version_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/dataservice_connectivity_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cluster_services_down_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/category_protected_entities_multiple_fault_domain_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_reboot_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/witness_checks/witness_connectivity_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/conflicting_floating_ip_check_plugin [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/ergon_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/epsilon_version_mismatch_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/coreoff_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/msp_controller_checks/msp_controller_upgrade_prechecks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_node_ssh_keys [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/witness_checks/async_and_paused_entities_in_recovery_plan_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/same_timezone_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/cassandra_checks/cassandra_status_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/daily_pre_expiry [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/data_protection_checks/ahv_sync_rep_checks/stale_primary_synchronous_replication_configuration_check
[ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_same_disk_size_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/virtual_ip_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pc_backup_sync_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/pc_pulse_disabled_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/cvm_same_ncc_version_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_type_annotation_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/protection_policy_checks/cross_cluster_apc_compatibility_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/fileserver_checks/fileserver_cvm_checks/pc_files_upgrade_prechecks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/cassandra_checks/nodetool_consistency_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_sufficient_disk_space_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/weekly_pre_expiry [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/draas_checks/recovery_plan_checks/recovery_plan_entities_protection_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pc_vcpu_availability_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/network_checks/inter_cvm_connections_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_smtp_server_security [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pcvm_checks/pcvm_home_partition_expansion_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/pcvm_cpu_load_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/zkalias_check_plugin [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/pulse_checks/ncm_snapshot_sync_lag_checks [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/notifications_dropped_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/http_proxy_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/check_network_configuration_files [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
/health_checks/system_checks/dns_server_check [ PASS ]
--------------------------------------------------------------------------------------------------------------------+
+-----------------------+
| State | Count |
+-----------------------+
| Pass | 124 |
| Total Plugins | 124 |
+-----------------------+
Plugin output written to /home/nutanix/data/logs/ncc-output-latest.log
+19try this
allssh genesis stop mercury;cluster start on pc
+19On the PC VM,
can you also run sudo kubectl get pods -n ntnx-base
+19what was the old version of PC?
+1NAME READY STATUS RESTARTS AGE
alerts-broker-6867d8c546-nkmsb 1/1 Running 0 28d
alerts-broker-6867d8c546-wmxvg 1/1 Running 0 28d
iam-postgres-0 2/2 Running 0 28d
iam-proxy-6c4d659ff5-chq2g 2/2 Running 0 28d
iam-proxy-6c4d659ff5-fn7lc 2/2 Running 4 (28d ago) 28d
iam-proxy-6c4d659ff5-gjxh9 2/2 Running 0 28d
iam-proxy-control-plane-b6f8c75f6-s66fd 1/1 Running 0 28d
iam-themis-56c74c9957-42rlq 1/1 Running 0 28d
iam-themis-56c74c9957-8t9mm 1/1 Running 0 28d
iam-themis-56c74c9957-tjcpz 1/1 Running 0 28d
iam-ui-5988467c88-clvcr 1/1 Running 0 28d
iam-ui-5988467c88-kx6j6 1/1 Running 0 28d
iam-user-authn-f55cb4d56-gcdwv 1/1 Running 0 28d
iam-user-authn-f55cb4d56-gfwh2 1/1 Running 0 28d
iam-user-authn-f55cb4d56-t6vkz 1/1 Running 0 28d
redis-standalone-7884b475c6-qz85l 3/3 Running 0 28d
svcmgr-686bf4c95c-mjcvv 1/1 Running 0 28d
+1If you can tell me what command to run to get the old version of PC I would be glad to run it. As I cannot login now, nor can I see anything from the previous install, we are going to have to assume the prior version number is lost for all eternity.
+19When logging in, right-click and open the inspector, select the network tab. This will show which API call is failing. Internal folks expect we will see some 400 or 500 errors. We can also review /home/nutanix/data/logs/prism_gateway.log for errors on the Prism leader (show_leaders | grep prism)
+19Did you run the genesis start command above?
+1Genesis is running.
WARN 2026-02-26 18:13:56,182Z http-nio-127.0.0.1-9081-exec-10 [] prism.syslog.SyslogUtils.generateWarnLevelSyslog:23 An unsuccessful login attempt was made with username: NTNX_IAM_SESSION=eyJhbGciOiJSUzI1NiIsImtpZCI6IjdjN2RiZTQyM2I2OGYwNTE4MjA0ODJiZTY2M2ZkYzQxNTJmZGYyZWQifQ.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.w2sF7s8n6KU3_HnMPNor3pVf2TJ1j5wSoJIlNVGVlGThZVFDCLSvp050c9mWUbYILUuK8zsCuAzbj5LKUZtlF9-NSN0zBmkOLaxcqtOu9_VJURa2I1qnT4YDclAzdgBKeyF7P8JBibPiaZuhSdlVDDUFC0eytvfU2uGDwt2-1VqQx_rsFEUCMnj8q1faHxKeIVc_t8KSmPE1rGPwCxxX42Iyv-8uWb0HfkFswMJI7e8gAzI_MDIH5oygtIFaj7qbffTm2cTeC04eNFKt_Qy9Z5YMwDUb4DxQV7iViVgBiwM0nxI0Oqx0d8R9ez5haGc2QrIaCZDI5mdg7NVsytG-Ig from IP: XX.XXX.X.34 and browser: Apache-CXF/3.5.11
: No such file or directory
The IP address listed is one of the 4 CVMs
+19When logging in, right-click and open the inspector, select the network tab. This will show which API call is failing. Internal folks expect we will see some 400 or 500 errors?
+1Sorry, thought I sent that already. No errors. Second blurred line is the IP address of the PC Cluster IP
+19/home/nutanix/data/logs/prism_gateway.log) on the PC VM. Look for errors related to "permission not found" or "role validation failed" immediately following the 302 redirects.The 7.5 upgrade introduces new UI assets. A 302 loop can occur if the browser holds a stale session cookie that the new IAM service rejects, causing a redirect back to login.
+1Icognito, MS Edge and Chrome, no help. Local username and AD user name, no help. If I put in a bad password it returns as Bad Username and Password.
In the log file I see this repeated over and over and over since 1/29 where the log starts and I believe was the date of the upgrade.
+19outside of checking if storage is full on a certain path, I am not sure
+1df -h shows largest usage is /dev/sdb2 at 76%.
This is a lab environment, and I know the commands to “unblacklist” the cluster. You can reach me at rfaulkner@ferroquesystems.com. I would like the cleanup commands to issue to clear the “Objects-lite” configuration so we can unregister the cluster from PC and then rebuild PC. The KB article says to call support, which I as a CE user cannot do.
+19Hopefully someone else will chime in for you. I cover NC2, deep PC troubleshooting is my main area. I’ll see if find the kb and email to you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.