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NCM-MCI Exam Access Issue – Guidance Request

  • July 26, 2025
  • 3 replies
  • 145 views
OthmaneMAHANE

Dear Nutanix Support Team,

I was scheduled to take the NCM-MCI exam but was unable to proceed due to a technical issue on the PSI platform:
"Sorry, we are not able to build your assessment."

I contacted PSI support, and the issue was logged under ticket numbers #5072933 and #5073189. They confirmed the problem was not from my side, and unfortunately, I lost my exam session.

Could you please advise on the steps I should take to reschedule my exam or if any further action is required from my end?

Thank you for your support.

Best regards,

Best answer by Suzanne DeWitt

​@OthmaneMAHANE 

I have added a NCM-MCM 6.10 voucher to your profile here.

The live exam will open for scheduling in early August.

 

This topic has been closed for replies.

3 replies

JoshuaAndrews
Nutanix Employee
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  • JoshuaAndrewsNutanix Employee
  • Nutanix Employee
  • 102 replies
  • July 27, 2025

Hi Othmane,

Unfortunately this is the last day of the NCM 6.10 beta exam so no reschedule is possible.

 

Sorry your exam was not able to be launched.

Joshua Andrews, Nutanix Certification
Suzanne DeWitt
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  • Suzanne DeWitt
  • Moderator
  • 12 replies
  • Answer
  • July 27, 2025

​@OthmaneMAHANE 

I have added a NCM-MCM 6.10 voucher to your profile here.

The live exam will open for scheduling in early August.

 

OthmaneMAHANE
  • OthmaneMAHANE
  • Author
  • Voyager
  • 1 reply
  • July 27, 2025

Dear ​@Suzanne DeWitt ,

Thank you very much for adding the NCM-MCI 6.10 voucher to my profile. I truly appreciate your support and the consideration shown by the Nutanix team regarding my situation.

I look forward to scheduling the live exam once it opens in August.

Thanks again for your assistance.

Best regards,
Othmane Mahane

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