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Question

How long does it usually take for the certificate to appear?

  • January 8, 2026
  • 6 replies
  • 85 views

I passed the exam on 5 Jan and have already received the score report. On 6 Jan I got the e-mail saying I’ve earned the badge. However, when I check the Certification Transcript page today, the actual certificate isn’t listed yet. Is it normal for it to take a few more days before it shows up, or should I contact support?

Thanks for any guidance!

6 replies

JeroenTielen
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  • Vanguard
  • January 8, 2026

Do you mean your credly badge? That can take a couple of days. 


  • Author
  • Voyager
  • January 8, 2026

Thanks! I’ve already received the Credly badge, but I’m asking about the actual PDF certificate. It still doesn’t show up in my Certification Transcript page—do I just need to wait a bit longer for that to appear?


JeroenTielen
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  • Vanguard
  • January 8, 2026

If you go here: https://university.nutanix.com/user-report/main-page?certifications

 

That you can download it. 


  • Author
  • Voyager
  • January 8, 2026

I checked that page—still no PDF download option. Screenshot attached.


swischer
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  • Trailblazer
  • January 8, 2026

Hi,

after completing my last certification Credly Badge and results Email was shortly after completing the exam available. The PDF took some hours. As you are waiting since 5th of January I would suggest reaching out to the Nutanix University support - Email from results mail: university@nutanix.com

Maybe ​@Karlie Beil or ​@Suzanne DeWitt can also help - they are the moderators of the Education Blog.

Good luck!
 


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  • Outrider
  • January 12, 2026

Hi, 
sometimes , it doesnt show and you need to email university and they will help you out.
just send an email to university team (support@education.nutanix.com) they are pretty fast with answer too.