Skip to main content

 

I am using Nutanix Move version 5.5.3 to migrate a Rocky Linux 8.8 VM running on ESXi to AOS 7.0. Although I have entered the correct guest OS username and password, the migration fails at the "Prepare Source VM" step without showing any specific error code—just a message like:

Could not authenticate to guest. Error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials..

To troubleshoot, I verified the credentials, ensured VMware Tools is installed and running, and also tried with a Rocky Linux 8.10 VM, but the exact same issue occurred.

Could you please advise what else I should check or configure?

Be the first to reply!