Skip to main content
Solved

Slow logon to Prism interface after upgrade to 4.5.0.2

  • Nov 16, 2015 3:22 PM UTC
  • 3 replies
  • 1384 views
Forum|alt.badge.img+6
Hi,

We have recently upgraded our Nutanix cluster from 4.0.3 to 4.5.0.2 and are noticing slower logons to the Prism interface. Before the upgrade this was almost instant while now it might take up to 10 seconds. Has anyone had the same experience?

Best answer by dboden

After a remote session with Nutanix support it looks like since 4.5 the LDAP lookups in Active Directory are recursive by default. In 4.1.3 this was non-recursive by default.

Using ncli we have now changed the authentication settings to force non-recursive LDAP lookups which solved the problem.
View original
    This topic has been closed for replies.

    3 replies

    cbrown
    Nutanix Employee
    Forum|alt.badge.img+15
    • cbrownNutanix Employee
    • Nutanix Employee
    • Nov 19, 2015 12:56 AM UTC
    Hi 

    I would recommend opening up a support case so we can investigate - I haven't personally seen an increase in login times after upgrading, but we can investigate the situation better live and see why they are taking longer.

    Thanks!
    Jon
    Nutanix Employee
    Forum|alt.badge.img+29
    • JonNutanix Employee
    • Nutanix Employee
    • Nov 20, 2015 6:52 PM UTC
    Agreed, please open a ticket at portal.nutanix.com and have the support team take a look.

    Jon
    Jon Kohler | Technical Director, Engineering, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler | Please Kudos if useful!
    Forum|alt.badge.img+6
    • dboden
    • Author
    • Adventurer
    • Answer
    • Nov 24, 2015 9:57 AM UTC
    After a remote session with Nutanix support it looks like since 4.5 the LDAP lookups in Active Directory are recursive by default. In 4.1.3 this was non-recursive by default.

    Using ncli we have now changed the authentication settings to force non-recursive LDAP lookups which solved the problem.
      Terms & ConditionsAccessibility statement