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Self Service Portal - ladap failure

  • 5 January 2017
  • 4 replies
  • 1080 views

Userlevel 2
Badge +11
Hi all

We have a small DEV 3 node lab to test features before moving forward, one feature in 5.0 we are looking forward too is the Self service portal, after upgrading to 5.0 I have selected the SSP which then asks for an ldap user, although this user authenticates correctly from Prism / Authentication / test
When entering the same user in the cresentials for SSP I get the following error;

Server with access directory url:ldaps://****** is down

Has anyone seen this? is ldaps supported? as mentioned it works for Prism authentication

This clutser is not under support, we are looking at a dev support option for this currently but we do have many other clusters

Thanks

Jason
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Best answer by farhanparkar 5 January 2017, 18:05

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4 replies

Userlevel 2
Badge +19
We ran into same problem yesterday. I was going to call it in today and will post what I find out.
Userlevel 2
Badge +11
Hi, thanks for replying, that would be great if you find a solution and post

Cheers

Jason
Userlevel 3
Badge +19
Hi there,

With this version of SSP ldaps is currently not supported. Please refer to release notes of AOS 5.0.
Hopeful asterix.1 will have support.

ENG-65797 The Self-Service Portal does not support LDAPS in this release.

Regards
Userlevel 2
Badge +11
Great, thanks for confirming

Jason