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RDP connections get no responsive on Windows Server VM

  • 1 December 2021
  • 2 replies
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I installed a new VM with Windows Server 2022 for testing and when I try to connect through RDP it works fine for 10 seconds and then I get a frozen screen and no response. Can you tell why is that?

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Best answer by Garet 2 December 2021, 20:39

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You may want to confirm the version of the VirtIO driver being used on the Windows Server 2022 machines. Currently, version 1.1.7 of the VirtIO driver package contains the drivers for Windows Server 2022. If you find that you are using version 1.1.6 or earlier, you might consider upgrading them to version 1.1.7 to see if the issue is resolved after that. You can download version 1.1.7 of the VirtIO driver package from the Downloads section of the Portal, as per the following link.

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Hi @Drakoniss

If this happen with all VM’s on the same host:

    Check if host utilize enough speed for communication.