Question

Prism Network view anomaly?


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Hi All

I have something odd in my Network view in Prism - I have 3 switches ( 1 switch is a 2 switch stack) but the view shows 5 switches, 2 classified as None. The None entries have the ip addresses of one of the single recognised switches and the stack which is already identified. The other odd thing is that the Nones have ports that I would expect to see in the identified switches. Can anyone tell me how to correct this?


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Eric-The_Viking wrote:

Hi All

I have something odd in my Network view in Prism - I have 3 switches ( 1 switch is a 2 switch stack) but the view shows 5 switches, 2 classified as None. The None entries have the ip addresses of one of the single recognised switches and the stack which is already identified. The other odd thing is that the Nones have ports that I would expect to see in the identified switches. Can anyone tell me how to correct this?



Another oddity is that one of the Hosts seems to show both eth0 and eth1 connections going to a single port on one of the NONE switches - explanations on a postcard please...?
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It is very quiet in here 🙄
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Hi All

An update to my anomaly - I now have 6 switches in the view and still no answers on how to fix this.
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Eric-The_Viking wrote:

Hi All

An update to my anomaly - I now have 6 switches in the view and still no answers on how to fix this.



Is there a way to clear down all the switches and information held in Nutanix and then re-add? I have deleted the switches and added them in but I still get the NONE entries.
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Blimey 86 views and not one response - is it only me with this problem then?
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Oh deep joy can't access my Prism Central now...
I have been working with Nutanix support on a similar issue. No resolution yet.
Question for you. Did you originally have one set of switches and replace them with different switches? It turns out that there were stale entries in Arithmos for the network switches. Nutanix support removed the stale entries via a script and problem is resolved.
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craig-m wrote:

Question for you. Did you originally have one set of switches and replace them with different switches? It turns out that there were stale entries in Arithmos for the network switches. Nutanix support removed the stale entries via a script and problem is resolved.



Hi Craig
No it is the same switches as I had from the beginning, but I did change the Host and CVM IP addresses so maybe that could be a similar problem - I will open a ticket. Thanks for the heads up.
Yep, that is probably it. It was the stale IP addresses that were the issue. This was my case number if support wants to reference it quickly: 00409086
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Hi Craig

Thanks for the information - I'll post back if support fix it.

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