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Nutanix Deployment Fails with Minimum requirement error

  • 9 September 2020
  • 5 replies
  • 131 views

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Has anyone seen this error ? As checked AOS version 5.17 is compatible with HPE DX nodes.

INFO Copied /home/nutanix/foundation/templates/crystal_plat_reference.json to phoenix at ip X.X.X.X
ERROR Command '/usr/bin/python /phoenix/minimum_reqs.py hyp_type=kvm nos_version=5.17.1' returned error code 1
stdout:
Loading /phoenix/features.json

stderr:
INFO /root/phoenix/hardware_pre_checks/hp_proliant/updates/hp_platform_reference.json override is not present
WARNING Firmware configuration not available for system type HPE DX380-12 G10
INFO HPDX cabling validation completed successfully
Traceback (most recent call last):
File "/phoenix/minimum_reqs.py", line 653, in <module>
main()
File "/phoenix/minimum_reqs.py", line 649, in main
check_minimum_requirements(param_list, use_layout, boot_disk_controller)
File "/phoenix/minimum_reqs.py", line 584, in check_minimum_requirements
process_test_results(errors, warnings)
File "/phoenix/minimum_reqs.py", line 603, in process_test_results
raise MinimumRequirementsError(error_str)
__main__.MinimumRequirementsError: =====ERRORS=====
No 1GigE or 10GigE network devices found

ERROR Command '/usr/bin/python /phoenix/minimum_reqs.py hyp_type=kvm nos_version=5.17.1' returned error code 1
stdout:
Loading /phoenix/features.json

 

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Best answer by Ranu 10 September 2020, 17:09

It did not work. Logged a support case.

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5 replies

Userlevel 3
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Hi @Ranu

What version of Foundation are you running?

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Hi Sergei,

It is 4.5.4.1

Userlevel 3
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I’ve done some digging and it seems the issue is because the pre-check is not passing for the drivers for the network card. Could you try to use the older version of Foundation 4.4.4? Can be downloaded here: https://portal.nutanix.com/page/downloads?product=foundation

If it doesn’t help, we have a workaround, but it is not trivial and would require a support case, so please, open a case if it doesn’t work with the older foundation either.

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Thank you Sergei, Will try with older version.

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It did not work. Logged a support case.