NEXT Credentials issue "Please enter your NEXT account information to access the cluster" when Cluster is behind web proxy and does not have direct internet access | Nutanix Community
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NEXT Credentials issue "Please enter your NEXT account information to access the cluster" when Cluster is behind web proxy and does not have direct internet access


I’m unable to log in to Prism Web UI with NEXT account during first access.

The 3-Host Cluster is behind a Web Proxy

I’ve set Web Proxy via ncli http-proxy add name=www-proxy port=<proxy-port> address=<proxy-ip>

also tried with parameter host=<proxy-ip> or proxy-types=https,http

Cluster status is healthy

internet addresses will be resolved

Ping to internet not working, ping to web-proxy working

What is required additionally to the proxy settings via ncli to get access to the Prism Elements?

Thanks & BR

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2 replies

  • Author
  • 2 replies
  • January 17, 2025

To add:

I’m using AOS 6.8.1 AHV 5.6.1 GA

I’ve registered at https://www.nutanix.com/it/products/community-edition/register and access is confirmed.


  • Author
  • 2 replies
  • January 17, 2025

Fixed by opening firewall - my fault sorry