NCC disk error after disk move

  • 17 August 2016
  • 1 reply
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Badge +10
We had an issue when the cluster was first setup which involved the hdd. These were moved and replaced and now we see an error reported. It was initially cleared and now resurfaced, this despite a AHV update from 4.6.2 to 4.6.3 and also update on NCC to 2.6.6

Error

Detailed information for disk_online_check:Node 192.168.xx.x4:FAIL: Disk '/home/nutanix/data/stargate-storage/disks/S460AATC' failed on node with ip u'192.168.xx.x3'. Disk '/home/nutanix/data/stargate-storage/disks/S460AATC' failed on node with ip u'192.168.xx.x4'.Refer to KB 1536 for details on disk_online_check or Recheck with: ncc health_checks hardware_checks disk_checks disk_online_check

smartctl on the hdd shows no errors


There seems tio be an issue with retaining or updating info/config on the cluster nodes

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1 reply

Userlevel 6
Badge +29
This is definitely something you'll want to open a case with Dell on, just to double check everything is alright, and if we do have some sort of wonky reporting bug in NCC, they can pass the case to us to get that bug report filed.