How to get WinPE drivers for a Nutanix system when I cannot activate my account in support portal | Nutanix Community
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How to get WinPE drivers for a Nutanix system when I cannot activate my account in support portal

  • October 9, 2024
  • 3 replies
  • 101 views

I am trying to get the WInPE drivers so I can support our virtual device hosted on a Nutanix system.  However, every link directs me to the Nutanix support page where I have to activate my ID with a licence code or serial number.  I am the consumer of the system, I have none of these values, and my server team who might have these will not give me the codes.  What can I do to get the drivers I need so I can do my job and test our OSD processes with a Nutanix VM client?

Best answer by Jamie Terrell

You will need the Nutanix drivers from the support page, your server team should be able to provide you with the Nutanix Guest tools, either a msi or iso, and that would have everything you need. 

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3 replies

Jamie Terrell
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  • Trailblazer
  • 14 replies
  • Answer
  • October 9, 2024

You will need the Nutanix drivers from the support page, your server team should be able to provide you with the Nutanix Guest tools, either a msi or iso, and that would have everything you need. 


JeroenTielen
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  • Vanguard
  • 1363 replies
  • October 10, 2024

You dont need the ngt but you need the virtio drivers. They can be downloaded via downloads —> ahv—> virtio. Yes you need an account. But the nutanix administrator should have one and can download the virtio drivers for you. 
 

Some extra information: If you want to create an iso file with the virtio drivers in it here is a powershell script to do that: https://www.jeroentielen.nl/slipstream-virtio-drivers-into-windows-iso-to-use-on-nutanix-ahv/


  • Author
  • Voyager
  • 1 reply
  • October 15, 2024

Thanks for the replies.  It took a while, but we finally found someone that had access and could get us the drivers.  Just unusual behavior on Nutanix’s part.  I have not encountered any other vendor who hid their drivers behind needing a super secret validated account.  There’s nothing special about the drivers that I could tell that warrented them being hidden from general view.