i was trying to upgrade bios firmware from prism but upgrade hang at first process and when i tried to login on the remote console i saw that it's stucked at phoenix phoenix# termianl
i tried to delete hanged process but system is still hang at this terminal and coudn't normal boot
how can i solve this issue
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It would really benefit your firm to re-up that support contract, so that you can easily get support in a timely fashion for any sort of issues you might run into.
In the absense of support, You should be able to re-foundation the system using bare metal IPMI MAC, which will bypass this issue all together.
That said, I'm curious, what BIOS file were you using on the 1350?
regarding bios i downloaded what was suggested from prism UI and i think it was 201504
and prism downloaded it and then start installation
ok i will re-image nodes
If anyone else hits this, just open a support ticket, as there is a recovery procedure for it (to get the system out of that mode).
We'll have this fixed up shortly in a future version of NOS.