4.1.3 Failed to fetch prism page from virtual IP


Badge +2
Hi,

After upgrade to 4.1.3 I can't access GUI and ncc shows

Detailed information for virtual_ip_check:Node FAIL: Failed to fetch prism page from virtual IP : ; Error :

Service pages 2009,2010 etc are available.

Cluster status shows everything is ok.

Does anybody know how to fix this?

2 replies

Userlevel 2
Badge +10
It sounds like a mismatched SSL issue.
Did you install any SSL certs be fore the upgrade?

If you have support, please open a case, mentioning that it **may** be similar to ENG-29969
Badge +2
Hi,Thanks a lot, it was invalid cert. Fixed with ssl-certificate generate from ncli.BR,

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