Below are new knowledge base articles published on the week of November 9-15, 2025.
Support Portal login required:
- KB-19690 - Upgrading NGT tools for linux VMs from Prism central throws error due to communication link status update failed error
- KB-20009 - Infrastructure issues on specific Projects after backup and restore of Self-Service on the Self-Service VM appliance
- KB-20284 - Dell XC Nodes running ESXi hypervisor with Secure Boot enabled may fail to boot in to Phoenix during LCM operations
- KB-20305 - SUSE Linux fails to boot with message A start job is running for /dev/disk/by-path/ after being migrated by Nutanix Move
- KB-20306 - Upgrading from ESXi 7.0U3r or later to ESXi 8.0U3c or later fails with "Software is not compatible with the current installed hypervisor version"
- KB-20307 - SAML: Cannot search users or user_groups when adding users or user_groups to an Authorization Policy
- KB-20309 - Unable to authenticate to Prism Element due to /etc/shadow file mismatch
- KB-20319 - The Object upgrade failed because the MSP was unable to log in to vCenter using the extension credentials stored in the platform_client_entity.
- KB-20336 - Nutanix Files - Subnets not being listed during Prism Central File Server creation
Support Portal login not required:
- KB-19550 - Alert - A110029 - CloudERPUpdateError
- KB-20152 - Commvault backups failing due to Cassandra skew
- KB-20254 - BGP Gateway is down as Frr is crashing
- KB-20261 - Unable to create/update a Recovery Plan using Advanced or overlay VLANs after changing the cluster name
- KB-20283 - WinSCP - Connecting to CVM Using Public Key Authentication
- KB-20303 - Critical Alert: [MEL-0210] ID 0x43
- KB-20320 - SentinelOne flagged pythonservice.exe from the NGT install directory for suspicious behavior: ?Parallel kernel DLL load by unsigned process.?
- KB-20337 - NDB - MultiCluster - Two IP addresses are listed for an Era Agent VM in NDB when using a Flow overlay network