CVM shutdown error

  • 11 February 2020
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Let's say you want to shut down a CVM for maintenance, firmware upgrade or any other reason, and when you run "cvm_shutdown -P" you get this error:

"StandardError: Cannot connect to genesis to check node configuration status"

If you have an older version of AOS (5.5.x or 5.6.x) then the shutdown script on your CVM might need a small modification, you can contact Nutanix support and an engineer will edit the file on the spot, or you can upgrade the AOS to a newer version which has the fix.


If you have a newer version and you want to shutdown a node in the cluster, make sure that you follow the correct shutdown process depending on your hypervisor, here are the instructions for each: AHVESXihyper-v or Citrix.

You can also check out KB-3270 for the cvm_shutdown script.


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It is disappointing I have to wait for support to shut my own cluster down. Great when you are in an emergency requirement.

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