Question

Nutanix files 4.0

  • 16 November 2023
  • 6 replies
  • 80 views

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we are unable to configure Nutanix file server backup from veeam, actually we are not able to ping FSVM IP from Veeam backup server and currently no block in ports/VLAN.

we are able to ping Nutanix file storage IP but not FSVM IP.

any advise or suggestion.


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6 replies

Which IP are you trying to ping Storage or Client side ? 

https://next.nutanix.com/files-storage-71/veeam-backup-for-nutanix-file-server-smb-share-backup-from-snapshot-path-41377

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Which IP are you trying to ping Storage or Client side ? 

its Storage side IP to ping and i am actually using Veeam v12 and following this KB for Nutanix files

https://helpcenter.veeam.com/docs/backup/vsphere/nutanix_add.html?ver=120

you cannot ping the Storage IP. 

Can you check the firewall between Veeam and Nutanix Files

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you cannot ping the Storage IP. 

Can you check the firewall between Veeam and Nutanix Files

its already allowed and in firewall i even kept any to any and checked it but still same.

i am able to ping the default gateway but not the ip from backup server.

i am able to ping same ip from local pc.

the ping is not allowed inside the FSVM (Storage Network), try to connect Veeam directly.