Hi, I need support on our Nutanix device if I can get it. I don’t know where to get the serial number for this thing. We have a license for “NCI Pro” and it appears that it expired March 4 of this year but my supervisor said that we talked to Nutanix and we’re good.
We also have NUC Pro.
The About box shows this:
What serial number?for your hardware,in your prism,go to hardware menu, you will find chassis and block serial number in there.
For your license details, you will find all details islander your nutanix portal.
Hi
You can get the serial number you have requested via multiple ways. One way to get it is as follows:
1- Go to Prism Element (The one that has the following login Page) and login
2- From the Top menu select Hardware
3- From the Hardware Menu, click on the node That has issue.
4- From the Node summary select Block Serial from left side of the screen as in the image below:
5- In nutanix Support portal select (portal.nutanix.com) Select Home then Cases.
6- From Cases portal Click Create Case
7- From Create Case page you either choose the cluster that has the issue or via selecting The exact Block that has the issue.
Let me know if you need any futher support.
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