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Question

Windows 10 vTPM not recognized by intune

  • May 13, 2025
  • 1 reply
  • 127 views

 

Hello,

We're encountering an issue related to TPM on our AHV devices. While looking for solutions, I found a similar case, but the resolution there was related to the processor rather than TPM.

We're trying to perform a feature upgrade from Windows 10 to Windows 11 through Intune, and this issue is blocking the process.

Has anyone experienced this problem and found a solution?

Thanks!

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1 reply

perkinsa
Nutanix Employee
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  • Nutanix Employee
  • May 22, 2025

Hello Chelbea,

 

I’m familiar with the issue with the PS command ‘Get-Tpm’ not working in Windows 10 VMs, when the vTPM is functioning properly.

 

Are you able to modify Intune to use the following PS command, instead of Get-Tpm?

Get-WmiObject -Namespace root/cimv2/security/microsofttpm -Class Win32_TPM

 

If you have a Nutanix Support case, please DM me at your convenience.

Cheers,

Art