Hello All,
We are trying to create disk on a VM from a source VM Disk, It was running fine but after sometime it started to error out with error - VMM-10000:Failed to perform the operation due to an internal error.
API Used - /api/vmm/v4.1/ahv/config/vms/{vmExtId}/disks
AHV - 10.3
AOS- 7.3
Prism - 7.3
CVM acropolis logs -
2026-01-29 10:43:36,252Z INFO base_task.py:635 Running task b417bd15-c4e9-4297-6b2d-2830f3afd181(VmDiskCreate 3aac3b95-f5ef-48a5-5db3-fb18647ee0e5)
2026-01-29 10:43:36,257Z WARNING client.py:89 CastorRPC returned error 8.
2026-01-29 10:43:36,267Z INFO base_task.py:775 Task b417bd15-c4e9-4297-6b2d-2830f3afd181(VmDiskCreate 3aac3b95-f5ef-48a5-5db3-fb18647ee0e5) failed with message: RPC GetVolumeDiskPath forwarded to Castor failed with error Unknown volume disk 8c3cadcc-6cf3-4749-9447-0a8078913db0
Checked the Source Disk ID 8c3cadcc-6cf3-4749-9447-0a8078913db0, it is correct in the infra and Source VM Disk is shown on acli VM Disk list.
Check Cluster health status -
-
ncc health_checks hardware_checks disk_checks run_all
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/health_checks/hardware_checks/disk_checks/inode_usage_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/incomplete_disk_removal_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/vg_space_usage_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/hpe_hba_cabling_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/host_disk_usage_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/storage_pool_space_usage_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/unreserved_available_space_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/lsi_firmware_rev_check [ PASS ]
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/health_checks/hardware_checks/disk_checks/ilo_bootdrive_raid_check [ ERR ]
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Is this issue related to storage raid health error ? what is the resolution to come out of this issue ?
Thanks