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Single node cluster - 1062 error failed in creating cluster

  • April 7, 2026
  • 3 replies
  • 26 views

Creating single node cluster since foundation is presenting an error:

in the node log:

2026-04-07 07:10:22,518Z ERROR svm_rescue:329 Unable to create CVM UUID Marker. Error: [Errno 2] No such file or directory: '/sys/class/dmi/id/product_uuid'
2026-04-07 07:10:22,518Z ERROR svm_rescue:1430 Unable to create CVM UUID marker.

 

in the cluster log:

026-04-07 13:46:36,188Z flagvalues.py:537 ERROR Trying to access flag gateway_server_jsonrpc_url before flags were parsed.
Traceback (most recent call last):
  File "gflags\flagvalues.py", line 535, in __getattr__
gflags.exceptions.UnparsedFlagAccessError: Trying to access flag gateway_server_jsonrpc_url before flags were parsed.
2026-04-07 13:46:36,189Z connectionpool.py:1001 DEBUG Starting new HTTPS connection (1): 10.25.0.103:2200
2026-04-07 13:46:36,646Z connectionpool.py:456 DEBUG https://10.25.0.103:2200 "POST /jsonrpc HTTP/1.1" 200 83
2026-04-07 13:46:36,686Z imaging_step_cluster_init.py:620 DEBUG Couldn't get status for services from genesis: {'state': 'Zookeeper is down. Is the cluster configured?', 'svms': {}}
2026-04-07 13:47:06,702Z imaging_step_cluster_init.py:581 INFO [39/40] Checking whether all cluster services are up
2026-04-07 13:47:06,703Z warnings.py:109 WARNING util\base\log.py:78: RuntimeWarning: Trying to access flag gateway_server_port before flags were parsed. This will raise an exception in the future.

2026-04-07 13:47:06,705Z flagvalues.py:537 ERROR Trying to access flag gateway_server_port before flags were parsed.
Traceback (most recent call last):
  File "gflags\flagvalues.py", line 535, in __getattr__
gflags.exceptions.UnparsedFlagAccessError: Trying to access flag gateway_server_port before flags were parsed.
2026-04-07 13:47:06,706Z warnings.py:109 WARNING util\base\log.py:78: RuntimeWarning: Trying to access flag gateway_rpc_timeout_secs before flags were parsed. This will raise an exception in the future.

2026-04-07 13:47:06,706Z flagvalues.py:537 ERROR Trying to access flag gateway_rpc_timeout_secs before flags were parsed.
Traceback (most recent call last):
  File "gflags\flagvalues.py", line 535, in __getattr__
gflags.exceptions.UnparsedFlagAccessError: Trying to access flag gateway_rpc_timeout_secs before flags were parsed.
2026-04-07 13:47:06,707Z warnings.py:109 WARNING util\base\log.py:78: RuntimeWarning: Trying to access flag gateway_server_jsonrpc_url before flags were parsed. This will raise an exception in the future.

2026-04-07 13:47:06,707Z flagvalues.py:537 ERROR Trying to access flag gateway_server_jsonrpc_url before flags were parsed.
Traceback (most recent call last):
  File "gflags\flagvalues.py", line 535, in __getattr__
gflags.exceptions.UnparsedFlagAccessError: Trying to access flag gateway_server_jsonrpc_url before flags were parsed.
2026-04-07 13:47:06,708Z connectionpool.py:1001 DEBUG Starting new HTTPS connection (1): 10.25.0.103:2200
2026-04-07 13:47:07,179Z connectionpool.py:456 DEBUG https://10.25.0.103:2200 "POST /jsonrpc HTTP/1.1" 200 83
2026-04-07 13:47:07,220Z imaging_step_cluster_init.py:620 DEBUG Couldn't get status for services from genesis: {'state': 'Zookeeper is down. Is the cluster configured?', 'svms': {}}
2026-04-07 13:47:37,235Z imaging_step_cluster_init.py:637 ERROR Failed waiting for all services to come up
2026-04-07 13:47:38,151Z foundation_tools.py:334 ERROR Command 'kill -9 `cat /tmp/cluster_create.pid`' returned error code 1
stdout:

stderr:
bash: line 0: kill: (11778) - No such process

2026-04-07 13:47:38,152Z imaging_step_cluster_init.py:393 WARNING Failed to kill the cluster create process on CVM 10.25.0.103
2026-04-07 13:47:38,153Z imaging_step_cluster_init.py:1010 WARNING Cluster init attempt 0 failed. 
2026-04-07 13:47:40,135Z imaging_step_cluster_init.py:1017 WARNING Cluster stop returned:
Return code: 1

stdout :


stderr :
2026-04-07 13:47:38,885Z CRITICAL MainThread cluster:3293 Cluster is currently unconfigured. Please create the cluster.

2026-04-07 13:47:42,402Z cluster_genesis_mixin.py:192 ERROR CVM at 10.25.0.103 is not configured to be part of a cluster. refusing to destory it
2026-04-07 13:47:42,403Z imaging_step_cluster_init.py:1062 ERROR Failed in creating cluster
Traceback (most recent call last):
  File "foundation\imaging_step_cluster_init.py", line 1024, in _create_cluster
Exception: Destroying the cluster failed with error False
2026-04-07 13:47:43,393Z imaging_step_cluster_init.py:1069 INFO Cluster create and genesis logs present at C:\Program Files (x86)\Nutanix\Portable Foundation\log\20260407-065823-1 can be used to debug cluster init issues
2026-04-07 13:47:43,394Z imaging_step.py:164 ERROR Exception in running <ImagingStepClusterInit(<ClusterConfig(Cluster1) @6a30>) @2d60>
Traceback (most recent call last):
  File "foundation\imaging_step.py", line 160, in _run
  File "foundation\imaging_step_cluster_init.py", line 1295, in run
  File "foundation\imaging_step_cluster_init.py", line 1024, in _create_cluster
Exception: Destroying the cluster failed with error False
2026-04-07 13:47:43,395Z imaging_step.py:123 DEBUG Setting state of <ImagingStepClusterInit(<ClusterConfig(Cluster1) @6a30>) @2d60> from RUNNING to FAILED
2026-04-07 13:47:43,396Z imaging_step.py:123 DEBUG Setting state of <ImagingStepClusterPcRegistration(<ClusterConfig(Cluster1) @6a30>) @6310> from PENDING to NR
2026-04-07 13:47:43,396Z imaging_step.py:182 WARNING Skipping <ImagingStepClusterPcRegistration(<ClusterConfig(Cluster1) @6a30>) @6310> because dependencies not met, failed tasks: [<ImagingStepClusterInit(<ClusterConfig(Cluster1) @6a30>) @2d60>]
2026-04-07 13:47:43,397Z imaging_step.py:123 DEBUG Setting state of <ImagingStepClusterDestroy(<ClusterConfig(Cluster1) @6a30>) @6400> from PENDING to NR
2026-04-07 13:47:43,398Z imaging_step.py:182 WARNING Skipping <ImagingStepClusterDestroy(<ClusterConfig(Cluster1) @6a30>) @6400> because dependencies not met

 

 


 

 

 

3 replies

selvamani
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  • Outrider
  • April 14, 2026

HI ​@AxelR 
Your cluster is failing because the CVM cannot find a hardware UUID Nutanix, Genesis won't start, which keeps Zookeeper down.

ERROR svm_rescue:329 Unable to create CVM UUID Marker. Error: [Errno 2] No such file or directory: '/sys/class/dmi/id/product_uuid'

The hypervisor isn't passing hardware identity into the VM. One change needed depending on your platform.

Proxmox-  check your CPU type by default set to Default. Change it to Host.
OR
ESXi - on the VM's configuration parameters   smbios.reflectHost = "TRUE" 
ref : 
https://www.jeroentielen.nl/installing-nutanix-community-edition-ce-on-vmware-esxi-vsphere/

After making the change, SSH into the CVM and run:

cat /sys/class/dmi/id/product_uuid

If you got  UUID string values .so it's working.

I am assuming you are using Nutanix CE  from https://next.nutanix.com/discussion-forum-14/download-community-edition-38417

Thanks 
Selvamani S


JeroenTielen
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Since you are installing the node via Foundation I assume this is an official HCL node. PLease re-run foundation but dont select to create a cluster. After the node is successfull install create the cluster manually from the cvm cli. 


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  • Vanguard
  • April 16, 2026

what is your foundation version and what is the underlying hardware which you are doing foundation on top of it ?

I would give what ​@JeroenTielen  mentioned a try as well.