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iam facing an issue with prixm central 2024.2 , whenever i go to the login screen it shows “iam-proxy.ntnx-base” and i cant login .

 

any ideas ?

i  have tried to restart the PCVM also i restarted all the services but the issue still occurs


Hello,

This kb is worth a look.

 

https://portal.nutanix.com/page/documents/kbs/details?targetId=kA07V000000H7fVSAS

 

Is this a single node scale out configuration?

When you deployed did you use the default domain name?


hello Kcmount

i have tried the solution in this kb but server si still not reachable however all services are up

its a single node

also i have used the default domain name


Hey thanks.

Does the name resolution work for the hostname?

iam-proxy.ntnx-base.prism-central.cluster.local

 

I've not tested this (but can tomorrow I'm just quoting from https://portal.nutanix.com/page/documents/kbs/details?targetId=kA0VO0000001Wtt0AE though not the same)


yes i know its not the same but also i have tested this but the commands listed in that kb is not working in my PC 

 


Which command?

I'm specifically interested in whether your pc can resolve the hostname iam-proxy.ntnx-base.prism-central.cluster.local I suspect that's relevant to the error message.

I can test similar on my pc tomorrow to see whether the resolution is direct on the pc or within a container.

Sorry I'm not in front of one right now to confirm.


If this is on a supported cluster rather than CE it would be worth giving support a call it'll be quicker troubleshooting 


Check the prism central services using 

 

cluster status


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