Prism central creation failes on Prism Element dashboard

In Prism Element click on the top left on the clustername. Scroll a bit down and set the iSCSI data services IP. 

Or via CVM cli: ncli cluster edit-params external-data-services-ip-address=10.0.1.31 
Replace 10.0.1.31 with the correct ip-address.

Hello Jeroen,

Great!. It worked and now Prim Central is deploying. Will let you know once deployed or sees any issue.

It has noe deployed, failed with ‘Duplicate data service IP found for: 192.168.5.100. Received response from ['f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01'] which does not correspond to MAC address of any CVM in the cluster.’. 

hostname -I
172.29.30.67 172.29.30.3 192.168.5.100 192.168.5.2 192.168.5.254
 

which IP should we provide for data service?

It has not deployed, failed with ‘Duplicate data service IP found for: 192.168.5.100. Received response from ['f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01', 'f8:b1:56:5f:e4:01'] which does not correspond to MAC address of any CVM in the cluster.’. 

hostname -I
172.29.30.67 172.29.30.3 192.168.5.100 192.168.5.2 192.168.5.254
 

which IP should we provide for data service?

Hello ,

We have increased RAM from 32 Gb to 64 GB, then data service IP conflict was not occurred, but when we create a prism central from prism element dashboard,  we were getting below issue.

Can you pls guide into it?​​​​​​

If you click/hover over the failed you can see what the actual error is. 

There was nothing to click on in it; you can check the screenshot.

Yes there is…. It is click or hover. 

Yes, when I click on that, it copies the same text (Software download failed)

Does the cluster has correct internet access? Is there a proxy in between? Is there a firewall in between that is blocking the download? 

If you have access you can download the required pc directly from portal.nutanix.com and upload is manual to install it. 

Yes, cluster has the correct internet access. 

Do I need to download Prism Central manually and upload it? I have installed the version below. Besides this, do I need to download anything else related to it, such as a metadata file?

file name: pc.2020.11-install

You don’t need to do that… But if the download fails that is an option. 

Based on the current failure, only the download was failing, right?

Correct

Do you have a complete guide for this? That would make the process much faster.

which one i need to download?

The one you want ;) 

AOS 6.8.1 works with pc.2024.3.1.10 so I would pick that one. (installer file and metadata file)

Thanks, i will download the same and let you know. 

Pls share any document related to it.

Hey,

Do i need to go here to upload the prism central which i have downloaded.

No, here:  (when deploying prism central there is an upload button)

Oh, thanks. Will do it.

When I uploaded the prism and metadata and logged in again after the session expired, the issue below occurred, even though I was able to access the CLI. Could you pls helm me, what happened actually.

Still getting the same issue, when the pc and metadata uploaded.