Hi guys,
i have a problem with my nutanix ce in my new hardware lab, i still got the NTP error even i already change and confirm my ntp configuration is correct, anyone have some problem or can help me to troubleshot my issue?
the error code is “error alert
Lcm prechecks detected 1 issue that would cause upgrade failures.
Check 'test_ntp_server_reachability' failed: Failure reason: Cannot upgrade if the configured NTP server(s): ['0.id.pool.ntp.org', '1.id.pool.ntp.org'] are not reachable. For details read article 6401”
i already try to troubleshoot using internal ntp and external ntp but still got the error
more output from my troubleshot
nutanix@NTNX-15e515c1-A-CVM:172.18.3.215:~$ chronyd -Q 'server 0.id.ntp.pool.org iburst'
2025-01-27T06:21:15Z chronyd version 4.2 starting (+CMDMON +NTP +REFCLOCK +RTC +PRIVDROP +SCFILTER +SIGND +ASYNCDNS +NTS +SECHASH +IPV6 +DEBUG)
2025-01-27T06:21:15Z Disabled control of system clock
2025-01-27T06:21:25Z No suitable source for synchronisation
2025-01-27T06:21:25Z chronyd exiting
nutanix@NTNX-15e515c1-A-CVM:172.18.3.215:~$ sudo chronyc -n sources -v
.-- Source mode '^' = server, '=' = peer, '#' = local clock.
/ .- Source state '*' = current best, '+' = combined, '-' = not combined,
| / 'x' = may be in error, '~' = too variable, '?' = unusable.
|| .- xxxx [ yyyy ] +/- zzzz
|| Reachability register (octal) -. | xxxx = adjusted offset,
|| Log2(Polling interval) --. | | yyyy = measured offset,
|| \ | | zzzz = estimated error.
|| | | \
MS Name/IP address Stratum Poll Reach LastRx Last sample
===============================================================================
nutanix@NTNX-15e515c1-A-CVM:172.18.3.215:~$
nutanix@NTNX-15e515c1-A-CVM:172.18.3.215:~$ sudo chronyc -n ntpdata 0.id.ntp.pool.org
503 No such source
nutanix@NTNX-15e515c1-A-CVM:172.18.3.215:~$