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Question

Error With Protection Policie, pre_freeze/post_thaw scripts

  • May 19, 2026
  • 3 replies
  • 31 views

Hello

 

Since onw month, when change some VMs, of Data Protection to Ptotection Policie, show the next alerts: 

VSS is enabled, but Nutanix VSS provider or pre_freeze/post_thaw scripts are not installed

VSS snapshot is not supported for the VM X because VSS software is not installed.

I returned some VMs to Data Protection, and the alerts did not return.

Why do it pass this behavior?

3 replies

JeroenTielen
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You need to install the Nutanix Guest Tools (inside the vm) to get this working. 


Hello

 

We have the install the NGT in this VM, but teh continue alerts

 

It is worth noting that the alerts occur when backups are performed using Veeam, is necessary other action whit that type of backup?

 


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