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Question

Error With Protection Policie, pre_freeze/post_thaw scripts

  • May 19, 2026
  • 1 reply
  • 17 views

Hello

 

Since onw month, when change some VMs, of Data Protection to Ptotection Policie, show the next alerts: 

VSS is enabled, but Nutanix VSS provider or pre_freeze/post_thaw scripts are not installed

VSS snapshot is not supported for the VM X because VSS software is not installed.

I returned some VMs to Data Protection, and the alerts did not return.

Why do it pass this behavior?

1 reply

JeroenTielen
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You need to install the Nutanix Guest Tools (inside the vm) to get this working.